Fernand is the best customer support software for SaaS businesses. Blazingly fast. Keyboard shortcuts for everything. Designed to be calm.
HelpCrunch Alternatives
HelpCrunch is described as 'Unified customer communication platform providing live chat, in-app messenger, automated email campaigns, ticketing, feedback collection, and integrations for web or mobile' and is a very popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to HelpCrunch for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best HelpCrunch alternative is Libredesk, which is both free and Open Source. Other great apps like HelpCrunch are FreeScout, Freshdesk, Zendesk and Userlike.
Alternatives list
CBA Live Assist On-Premise is a secure, real-time customer service solution designed for financial institutions, governments, and businesses.
+1
Full Help is a full-featured, self-hosted help desk solution. A help desk & knowledgebase software for your business that you pay for just once and installs on your own server. Supports email, live chat, contact form, and API conversation channels.
+5
Simple customer support for growing teams. It's like gmail on steroids!
Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.
To your customers, it's just email. They will never see a ticket number and will never have to.
Our online help desk is so much more than “just another ticketing system.”
Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.
Alive5 is a multi-channel messaging platform that allows businesses to communicate with their customers in real-time via SMS, web chat, and Facebook Messenger . It enables businesses to engage with customers, answer inquiries, schedule appointments, and send notifications...
Cost / License
- Paid
- Proprietary
Platforms
- Android
- iPhone
- Software as a Service (SaaS)
- Online
- iPad
- Android Tablet
+5
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Software as a Service (SaaS)
- Online
Kommunicate is a customer messaging platform that enables businesses to engage with their customers through various channels such as live chat, chatbots, and customer support software. It provides a unified platform for managing customer conversations across different channels...
Create custom AI chatbots trained on your specific data to provide precise, AI-powered customer support and lead generation.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
+3
Web based live chat software. Deliver more personal experience to your visitors and customers in real time.
An omnichannel customer service tool that integrates with Dynamics 365 and includes co-browsing, messaging, voice, and video.
+2
Japan
France
EU
United States
India
