HelpCrunch Alternatives

HelpCrunch is described as 'Unified customer communication platform providing live chat, in-app messenger, automated email campaigns, ticketing, feedback collection, and integrations for web or mobile' and is a very popular Help Desk platform in the business & commerce category. There are more than 50 alternatives to HelpCrunch for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best HelpCrunch alternative is Freshdesk, which is free. Other great apps like HelpCrunch are Libredesk, Zendesk, FreeScout and Userlike.

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Alternatives list

  1. Crisp icon
     29 likes
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    Customer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
     
  2. Full Help icon
     1 like
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    Full Help is a full-featured, self-hosted help desk solution. A help desk & knowledgebase software for your business that you pay for just once and installs on your own server. Supports email, live chat, contact form, and API conversation channels.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
     
  3. Enchant.com icon
     17 likes
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    Simple customer support for growing teams. It's like gmail on steroids!

    Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.

    To your customers, it's just email. They will never see a ticket number and will never have to.

    Cost / License

    • Pay once
    • Proprietary

    Platforms

    • Online
     
  4. TeamSupport.com icon
     27 likes
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    Our online help desk is so much more than “just another ticketing system.”

    Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  5. Alive5 icon
     Like
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    Alive5 is a multi-channel messaging platform that allows businesses to communicate with their customers in real-time via SMS, web chat, and Facebook Messenger . It enables businesses to engage with customers, answer inquiries, schedule appointments, and send notifications...

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Android
    • iPhone
    • Software as a Service (SaaS)
    • Online
    • iPad
    • Android Tablet
     
  6. Copy a direct link to this comment to your clipboard

    Zupport AI is the first Customer Support service for SaaS companies.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    • Online
     
  7. Copy a direct link to this comment to your clipboard

    Kommunicate is a customer messaging platform that enables businesses to engage with their customers through various channels such as live chat, chatbots, and customer support software. It provides a unified platform for managing customer conversations across different channels...

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
     
  8. Copy a direct link to this comment to your clipboard

    Create custom AI chatbots trained on your specific data to provide precise, AI-powered customer support and lead generation.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  9. Copy a direct link to this comment to your clipboard

    Web based live chat software. Deliver more personal experience to your visitors and customers in real time.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Online
     
  10. Fernand icon
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    Fernand is the best customer support software for SaaS businesses. Blazingly fast. Keyboard shortcuts for everything. Designed to be calm.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
     
  11. Copy a direct link to this comment to your clipboard

    Leading live chat software with live web analytics, packed full of features and beatifully designed, fully customizable chat widgets.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
     
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