Hello Charles Alternatives

Hello Charles is described as 'Seamless end-to-end conversational commerce suite. Charles helps brands to pioneer Conversational Commerce by integrating shop systems, chat apps & bots in one intuitive design' and is an app in the business & commerce category. There are more than 25 alternatives to Hello Charles for a variety of platforms, including Web-based, SaaS, Android, iPhone and Self-Hosted apps. The best Hello Charles alternative is Freshdesk, which is free. Other great apps like Hello Charles are Zendesk, UserVoice, UseResponse and LiveChat.

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Alternatives list

  1. Freshdesk icon

    Freshdesk

     124 likes
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    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    79 Freshdesk alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Freshdesk screenshot 1
     

    • Freshdesk is the most popular Web-based, Windows, Android & Mac alternative to Hello Charles.

    • Freshdesk is the most popular free alternative to Hello Charles.

    • Freshdesk is Freemium and ProprietaryHello Charles is Paid and Proprietary
    • Freshdesk is CustomizableHello Charles is not according to our users
  2. Zendesk icon

    Zendesk

     67 likes
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    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    264 Zendesk alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zendesk screenshot 1
    Zendesk screenshot 2
    Zendesk screenshot 3
     

    • Zendesk is the most popular commercial alternative to Hello Charles.

    • Zendesk is Paid and ProprietaryHello Charles is also Paid and Proprietary
  4. UserVoice icon

    UserVoice

     79 likes
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    Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.

    202 UserVoice alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    UserVoice screenshot 1
     

    • UserVoice is the most popular SaaS alternative to Hello Charles.

    • UserVoice is Paid and ProprietaryHello Charles is also Paid and Proprietary
  5. Ad
    Screenshot
    LiveAgent icon
    LiveAgent

    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widg...

    https://www.liveagent.com
    Learn More
  6. UseResponse icon

    UseResponse

     132 likes
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    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    Cost / License

    • Pay once or Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Self-Hosted
    Help Center of UseResponse
     

    • UseResponse is the most popular Self-Hosted alternative to Hello Charles.

    • UseResponse is Paid and ProprietaryHello Charles is also Paid and Proprietary
    • UseResponse is CustomizableHello Charles is not according to our users
  7. LiveChat icon

    LiveChat

     21 likes
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    SaaS live chat and help desk solution automates ecommerce visitor conversion, streamlines support with AI chatbots and agent tools, unifies customer interactions, monitors campaigns, provides analytics, integrates with 200+ apps, and delivers weekly insights.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
    Agent app
     
  8. LiveAgent icon

    LiveAgent

     56 likes
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    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP
    LiveAgent screenshot 1
     
  10. ManyChat icon

    ManyChat

     2 likes
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    ManyChat is a chatbot creation platform that supports various communication channels like Facebook, Instagram, WhatsApp, and SMS. It offers a user-friendly interface and a visual flow builder, making chatbot creation easy without coding skills.

    52 ManyChat alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Facebook Messenger
    Dashboard
     
  11. Krayin - Laravel CRM icon

    Krayin - Laravel CRM

     2 likes
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    Krayin is a Free & Opensource Laravel CRM solution for SMEs and Enterprises for complete customer lifecycle management. It automates your organization’s Sales and Marketing Operations, as a result, exponential growth in sales.

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Self-Hosted
    Krayin - Laravel CRM screenshot 1
     

    • Krayin - Laravel CRM is the most popular Open Source alternative to Hello Charles.

    • Krayin - Laravel CRM is Free and Open SourceHello Charles is Paid and Proprietary
  12. UserEcho icon

    UserEcho

     59 likes
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    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • iPhone
    • iPad
    • Software as a Service (SaaS)
    Main page
     
  13. SuiteCRM icon

    SuiteCRM

     26 likes
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    SuiteCRM provides an enterprise-grade Customer Relationship Management (CRM) application to a global community of users and software developers. It is a robust and credible alternative to Salesforce, Microsoft and the major CRM vendors.

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    SuiteCRM Home
     
  14. ProProfs Help Desk icon

    ProProfs Help Desk

     82 likes
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    ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    ProProfs Help Desk screenshot 1
     
  15. QuickConnect icon

    QuickConnect

     1 like
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    QuickConnect is an all-in-one marketing and messaging platform that helps businesses connect with customers, boost engagement, and drive business growth through multi-channel campaigns and centralized communication management.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    QuickConnect
     
12 of 42 Hello Charles alternatives