HaloITSM Alternatives

HaloITSM is described as 'IT service management solution that helps businesses streamline the incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and' and is a Help Desk app in the business & commerce category. There are more than 10 alternatives to HaloITSM for a variety of platforms, including Online / Web-based, Android, iPhone, iPad and Android Tablet. The best alternative is Zendesk. It's not free, so if you're looking for a free alternative, you could try Freshdesk or DeskXpand. Other great apps like HaloITSM are Freshservice, ServiceNow, Zendo and Usedesk.

HaloITSM alternatives are mainly Help Desk Apps but may also be Customer Support Tools or Remote Desktop Tools. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of HaloITSM.

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HaloITSM

Paid • Proprietary
Help Desk App

Online
Software as a Service (SaaS)

HaloITSM is an IT service management solution that helps businesses streamline the incident lifecycle, from ticket creation...

Learn more about HaloITSM

Zendesk
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Paid • Proprietary
Help Desk App
Customer Support Tool
Online
Android
iPhone
iPad
Android Tablet
236 alternatives to Zendesk
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
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Zendesk Features
Knowledge base
Email integration
On Demand
Freshdesk
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No
Freemium • Proprietary
Help Desk App
Customer Support Tool
Customer Feedback Manager
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Android Tablet
iPad
Google Apps
217 alternatives to Freshdesk
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
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Freshdesk Features
1. Ad-freeFreshdesk doesn't contain any form of external advertising.
Ticketing
Pricing per agent
Ads monitoring
Customer service
Automatic customer engagement
Freshservice
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No
Paid • Proprietary
Help Desk App
Online
Android
iPhone
Android Tablet
iPad
33 alternatives to Freshservice
Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space.
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Freshservice Features
Web interface
Helpdesk ticketing
Incident Management
Ticketing
IT Asset Management
DeskXpand
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No
Freemium • Proprietary
Help Desk App
Customer Support Tool
Online
Software as a Service (SaaS)
210 alternatives to DeskXpand
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
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DeskXpand Features
1. Desktop SharingDeskXpand enables you to share your screen with other people in the same office or working remotely.
2. No Coding RequiredDeskXpand can be used without an coding or programming skills.
3. LightweightDeskXpand consumes less device resources compared to similar apps.
4. Real time collaborationMultiple users can work together in DeskXpand simultaneously.
5. Auto ResponderDeskXpand allows you to set automatic responses to messages or emails based on user actions or pre-established rules.
6. Extensible by Plugins/ExtensionsDeskXpand can be extended with add-ons, plugins and extensions.
7. Ad-freeDeskXpand doesn't contain any form of external advertising.
Ticketing
Helpdesk ticketing
ServiceNow
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Paid • Proprietary
Online
Software as a Service (SaaS)
78 alternatives to ServiceNow
ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes.
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ServiceNow Features
IT Asset Management
Helpdesk ticketing
Zendo
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No
Paid • Proprietary
Customer Support Tool
CRM System
Online
586 alternatives to Zendo
Zendo is a Client Portal software that lets businesses handle customer requests in one place. Zendo helps sell bespoke services online; saves time by reducing context switching, manual and repetitive tasks, or managing customer communications..
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Zendo Features
1. Real time collaborationMultiple users can work together in Zendo simultaneously.
Customer service
Client Portal
Usedesk
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No
Paid • Proprietary
Customer Support Tool
Help Desk App
CRM System
Mac
Windows
Online
Android
iPhone
Chrome OS
355 alternatives to Usedesk
Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.
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Usedesk Features
Helpdesk ticketing
Bots
API Integration
Chat Bot
Customer service
Omnichannel messaging
Ticketing
Kaseya VSA
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No
Paid • Proprietary
Remote Desktop Tool
Windows
Linux
Online
103 alternatives to Kaseya VSA
Kaseya VSA offers you the most feature-rich, integrated, and efficiently priced RMM solution available.
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Kaseya VSA Features
Topology map
Remote monitoring
IT Automation
Patch Management
Remote Management
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TOPdesk ITSM
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No
Paid • Proprietary
Help Desk App
Customer Support Tool
Online
Self-Hosted
56 alternatives to TOPdesk ITSM
TOPdesk can help you improve your services. We offer a state-of-the-art solution that supports your IT Service Management,
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TOPdesk ITSM Features
1. Extensible by Plugins/ExtensionsTOPdesk ITSM can be extended with add-ons, plugins and extensions.
2. Auto ResponderTOPdesk ITSM allows you to set automatic responses to messages or emails based on user actions or pre-established rules.
3. Task Time TrackingKeep a record of time spent on a task with TOPdesk ITSM.
4. Ad-freeTOPdesk ITSM doesn't contain any form of external advertising.
5. Real time collaborationMultiple users can work together in TOPdesk ITSM simultaneously.
6. No Coding RequiredTOPdesk ITSM can be used without an coding or programming skills.
Incident Management
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Cherwell
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No
Paid • Proprietary
Online
Android
iPhone
Android Tablet
iPad
57 alternatives to Cherwell
Software is flexible, easy-to-use IT Service Management software. Our fully integrated ITSM solution for internal IT and external customer support provides out-of-the-box, PinkVERIFY™ ITIL-based processes and is available SaaS or on-premises.
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Cherwell Features
IT Asset Management
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