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    HaloITSM Alternatives

    HaloITSM is described as 'IT service management solution that helps businesses streamline the incident lifecycle, from ticket creation to issue resolution' and is a Help Desk app in the business & commerce category. There are more than 10 alternatives to HaloITSM for a variety of platforms, including Online / Web-based, Android, iPhone, iPad and Android Tablet. The best alternative is Freshdesk, which is free. Other great apps like HaloITSM are Zendesk, Freshservice, ServiceNow and Zendo.

    HaloITSM is mainly a Help Desk App but alternatives to it may also be Customer Support Tools or Remote Desktop Tools. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of HaloITSM.
    This page was last updated Mar 15, 2022
    • Online
    • Software as a Service (SaaS)
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    HaloITSM is an IT service management solution that helps businesses streamline the incident lifecycle, from ticket creation...
    Learn more about HaloITSM

    1. Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.
    2. Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.


    3. Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space.
      • Online
      • Software as a Service (SaaS)
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      ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes.
    4. Zendo is a Client Portal software that lets businesses handle customer requests in one place. Zendo helps sell bespoke services online; saves time by reducing context switching, manual and repetitive tasks, or managing customer communications.


    5. Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.
      • Online
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      TOPdesk can help you improve your services.
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    6. Kaseya VSA offers you the most feature-rich, integrated, and efficiently priced RMM solution available.
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      • Online
      • Android
      • iPhone
      • Android Tablet
      • iPad
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      Software is flexible, easy-to-use IT Service Management software. Our fully integrated ITSM solution for internal IT and external customer support provides out-of-the-box, PinkVERIFY™ ITIL-based processes and is available SaaS or on-premises.
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    7. ServiceDesk Plus is an ITIL-ready help desk software with integrated asset and project management and built to supercharge your help desk. For 10 years and running, it has been delivering smiles to millions of IT folks and end users.
    Showing 10 of 12 alternatives