HaloITSM is described as 'IT service management solution that helps businesses streamline the incident lifecycle, from ticket creation to issue resolution' and is a Help Desk App in the Business & Commerce category. There are more than 10 alternatives to HaloITSM for a variety of platforms, including Online / Web-based, Android, iPhone, iPad and Windows. The best alternative is Freshdesk, which is free. Other great apps like HaloITSM are Zendesk (Paid), Freshservice (Paid), ServiceNow (Paid) and Zendo (Paid).
Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space.
ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes.
Zendo is a platform that lets businesses handle customer requests in one place. Zendo helps sell bespoke services online; saves time by reducing context switching, manual and repetitive tasks, or managing customer communications.
Software is flexible, easy-to-use IT Service Management software. Our fully integrated ITSM solution for internal IT and external customer support provides out-of-the-box, PinkVERIFY™ ITIL-based processes and is available SaaS or on-premises.
ServiceDesk Plus is an ITIL-ready help desk software with integrated asset and project management and built to supercharge your help desk. For 10 years and running, it has been delivering smiles to millions of IT folks and end users.