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OneDesk Alternatives

OneDesk is described as 'combination of HelpDesk and Project Management in one application. With OneDesk, you can support your customers and manage projects without the need to purchase, learn, integrate and switch between multiple applications' and is a Help Desk app in the business & commerce category. There are more than 25 alternatives to OneDesk for a variety of platforms, including Online / Web-based, iPhone, iPad, Android and Android Tablet. The best alternative is UseResponse. It's not free, so if you're looking for a free alternative, you could try idea.informer or All Our Ideas. Other great apps like OneDesk are UserVoice, Get Satisfaction, UserReport and Kampsite.

OneDesk alternatives are mainly Customer Feedback Managers but may also be Customer Support Tools or Help Desk Apps. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of OneDesk.
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OneDesk is a combination of HelpDesk and Project Management in one application. With OneDesk, you can support your...

Learn more about OneDesk

  1. UseResponse icon

    UseResponse

    • Online
    • Self-Hosted
    186 alternatives to UseResponse 

    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

     Suggest and vote on features
    Features
    1.  Kanban BoardUseResponse allows you to organize your workflow by moving cards with drag-and-drop functionality between multiple columns.
    Help Center of UseResponse
    Admin area
  2. UserVoice icon

    UserVoice

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    170 alternatives to UserVoice 

    UserVoice communities are the easiest way to turn customer feedback into action:

    The top professional uservoice feedback system at the example from bit.ly


  3. Get Satisfaction icon

    Get Satisfaction

    166 alternatives to Get Satisfaction 

    Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle.

     Get Satisfaction has no features, suggest some!
    Apple as a succesful example
  4. idea.informer icon

    idea.informer

    34 alternatives to idea.informer 

    Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of idea.informer.com and there is a widget to include a feedback overlay that the web page users can use without leaving your site.

     idea.informer has no features, suggest some!
  5. All Our Ideas icon

    All Our Ideas

    50 alternatives to All Our Ideas 

    All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods. Using the power of the web, we are creating a data collection tool that has the scale, speed, and quantification...

     All Our Ideas has no features, suggest some!


  6. UserReport icon

    UserReport

    • Online
    182 alternatives to UserReport 

    UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum.

     Suggest and vote on features
    Features
    1.  CrowdsourcedUserReport uses suggestions, information, etc., from a large group of people to improve the quality of the content.
    First page of UserReport online survey - Own logo and colors can be added
    Questions in the survey come down from the top as questions are answered
  7. Kampsite icon

    Kampsite

    • FreemiumProprietary
    • Software as a Service (SaaS)
    146 alternatives to Kampsite 

    Kampsite was made with the aim of helping companies engage with their users to build the features and products that their customers actually want.

     Kampsite has no features, suggest some!
    Screenshot
  8. Survicate icon

    Survicate

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    208 alternatives to Survicate 

    Survicate is an all-in-one customer feedback software. With just one tool, you can collect customer feedback across all digital touchpoints. Use collected insights to decrease churn, improve customer loyalty, and address customers' needs more precisely.

    Screenshot
  9. UserEcho icon

    UserEcho

    • Online
    • iPhone
    • iPad
    • Software as a Service (SaaS)
    164 alternatives to UserEcho 

    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    Main page
  10. shipit icon

    shipit

    • Online
    • Software as a Service (SaaS)
    8 alternatives to shipit 

    shipit is a product roadmap and product planning tool. It comes with an integrated, battle-proven approach to planning product. Predefined structures and iteration cycles make the whole process fail-safe.

    Screenshot
Showing 10 of 35 alternatives
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