OneDesk Alternatives

    OneDesk is described as 'combination of HelpDesk and Project Management in one application. With OneDesk, you can support your customers and manage projects without the need to purchase, learn, integrate and switch between multiple applications' and is a Help Desk App in the Business & Commerce category. There are more than 25 alternatives to OneDesk for a variety of platforms, including Online / Web-based, iPhone, Android, iPad and Android Tablet. The best alternative is UseResponse. It's not free, so if you're looking for a free alternative, you could try UserReport or All Our Ideas. Other great apps like OneDesk are Get Satisfaction (Paid), UserVoice (Paid), idea.informer (Free) and UserEcho (Paid).

    This page was last updated May 26, 2021

    1. UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
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    2. Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle.
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    3. UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat!
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    4. UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum.
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    5. All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods.
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    6. Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of idea.informer.com and there is a widget to include a feedback overlay that the web page users can use without leaving your site.
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    7. UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
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    8. Survicate is an all-in-one customer feedback software. With just one tool, you can collect customer feedback across all digital touchpoints. Use collected insights to decrease churn, improve customer loyalty, and address customers' needs more precisely.
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    9. Build your product roadmap by allowing your customers to suggest and upvote features they want to see in your product. Customers add suggestions without signing up for an account. Anyone can upvote an approved suggestion with a single click.
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    10. shipit is a product roadmap and product planning tool. It comes with an integrated, battle-proven approach to planning product. Predefined structures and iteration cycles make the whole process fail-safe.
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    Showing 10 of 35 alternatives