OneDesk is described as 'combination of HelpDesk and Project Management in one application. With OneDesk, you can support your customers and manage projects without the need to purchase, learn, integrate and switch between multiple applications' and is a Help Desk App in the Business & Commerce category. There are more than 25 alternatives to OneDesk for a variety of platforms, including Online / Web-based, iPhone, Android, iPad and Android Tablet. The best alternative is UseResponse. It's not free, so if you're looking for a free alternative, you could try UserReport or All Our Ideas. Other great apps like OneDesk are Get Satisfaction (Paid), UserVoice (Paid), idea.informer (Free) and UserEcho (Paid).
Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of idea.informer.com and there is a widget to include a feedback overlay that the web page users can use without leaving your site.
UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
Survicate is an all-in-one customer feedback software. With just one tool, you can collect customer feedback across all digital touchpoints. Use collected insights to decrease churn, improve customer loyalty, and address customers' needs more precisely.
Build your product roadmap by allowing your customers to suggest and upvote features they want to see in your product. Customers add suggestions without signing up for an account. Anyone can upvote an approved suggestion with a single click.
shipit is a product roadmap and product planning tool. It comes with an integrated, battle-proven approach to planning product. Predefined structures and iteration cycles make the whole process fail-safe.