OneDesk AlternativesHelp Desk Platforms and other similar apps like OneDesk

OneDesk is described as 'Combination of HelpDesk and Project Management in one application. With OneDesk, you can support your customers and manage projects without the need to purchase, learn, integrate and switch between multiple applications' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to OneDesk for a variety of platforms, including Web-based, iPhone, iPad, Android and SaaS apps. The best OneDesk alternative is UserVoice. It's not free, so if you're looking for a free alternative, you could try UserReport or idea.informer. Other great apps like OneDesk are UseResponse, Tender Support, Zoho Desk and Zonka Feedback.

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OneDesk is a combination of HelpDesk and Project Management in one application. With OneDesk, you can support your...

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OneDesk alternatives page was last updated Dec 18, 2020
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  1. UserVoice icon
     79 likes
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    Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.

    195 UserVoice alternatives

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Software as a Service (SaaS)

    UserVoice Features

    1.  Suggestion voting
    2. WordPress icon  WordPress Integration
    3.  Multiple languages
    4.  Idea management
    5.  In-App Voting

    UserVoice VS OneDesk

     
    • UserVoice is the most popular Web-based & SaaS alternative to OneDesk.

    • UserVoice is the most popular commercial alternative to OneDesk.

    • UserVoice is Paid and ProprietaryOneDesk is also Paid and Proprietary
  2. UseResponse icon
     132 likes
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    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Self-Hosted

    Properties

    1.  Customizable

    Features

    1.  Helpdesk Ticketing
    2.  Kanban Board
    3.  Product Roadmap Management
    4.  Chatbot Builder
    5.  Idea management
    6.  Task assignments
    7.  Kanban Chart
    8.  Knowledge base

    UseResponse VS OneDesk

     
    • UseResponse is the most popular Self-Hosted alternative to OneDesk.

    • UseResponse is Paid and ProprietaryOneDesk is also Paid and Proprietary
  3. Tender Support icon
     11 likes
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    Tender Support is a customer support software that centralizes customer care functions. It includes help desk functionality, community forums, a knowledge base, and email support. It functions like an email system, allowing you to receive notifications, reply on the move, and...

    98 Tender Support alternatives

    License model

    Country of Origin

    • US flagUnited States

    Platforms

    • Online

    Tender Support Features

    1.  Knowledge base
    2.  On Demand

    Tender Support VS OneDesk

     
  4. Zoho Desk icon
     2 likes
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    Zoho Desk is a help desk software that helps businesses manage customer requests across multiple channels from a unified platform. It offers a multi-brand help center feature for businesses to establish unique self-service portals for each brand.

    License model

    Country of Origin

    • IN flagIndia

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Zoho Desk Features

    1.  Multiple languages
    2.  Contract Management
    3.  Knowledge base
    4.  Self-Service Integration
    5.  Web-Based
    6.  Helpdesk Ticketing

    Zoho Desk VS OneDesk

     
    • Zoho Desk is the most popular Android, iPhone, iPad & Android Tablet alternative to OneDesk.

    • Zoho Desk is Paid and ProprietaryOneDesk is also Paid and Proprietary
  5. Copy a direct link to this comment to your clipboard

    Zonka is an enterprise-grade, real-time feedback management platform that captures feedbacks offline, on-premises and over the web. It is a simple yet comprehensive feedback system.

    License model

    Country of Origin

    • IN flagIndia

    Platforms

    • Mac
    • Windows
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Zonka Feedback Features

    1.  Support for Gestures
    2.  Works Offline
    3.  White-labeled
    4.  Question Branching
    5.  Net Promoter Score (NPS)
    6.  Feedback collection
    7.  Skip Logic
    8.  Embeddable
    9.  Multiple languages
    10.  Location-based

    Zonka Feedback VS OneDesk

     
    • Zonka Feedback is the most popular Windows & Mac alternative to OneDesk.

    • Zonka Feedback is Paid and ProprietaryOneDesk is also Paid and Proprietary
  6. UserReport icon
     33 likes
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    UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum.

    License model

    • FreeProprietary

    Country of Origin

    • DK flagDenmark
    • European Union flagEU

    Platforms

    • Online

    UserReport Features

    1.  Crowdsourced
    2.  Heatmap
    3.  Email deliverability
    4. Google Analytics icon  Google Analytics Integration
    5.  Multiple languages

    UserReport VS OneDesk

     
    • UserReport is the most popular free alternative to OneDesk.

    • UserReport is Free and ProprietaryOneDesk is Paid and Proprietary
  7. UserEcho icon
     59 likes
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    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    License model

    Country of Origin

    • RU flagRussia

    Platforms

    • Online
    • iPhone
    • iPad
    • Software as a Service (SaaS)

    Properties

    1.  Customizable

    Features

    1. Salesforce icon  Salesforce integration
    2.  Knowledge Management
    3.  Live Support Chat

    UserEcho VS OneDesk

     
  8. idea.informer icon
     18 likes
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    Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of idea.informer.com and there is a widget to include a feedback overlay that the web page users can use without leaving your site.

    License model

    • FreeProprietary

    Country of Origin

    • US flagUnited States

    Platforms

    • Online

    idea.informer VS OneDesk

     
  9. VisionFlow icon
     1 like
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    VisionFlow is an integrated software for Project management, product and service management and CRM. Available both as a cloud-based or on-premise solution, VisionFlow is flexible, easy to use with outstanding value for money.

    91 VisionFlow alternatives

    License model

    Country of Origin

    • SE flagSweden
    • European Union flagEU

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    VisionFlow Features

    1.  Asset Management
    2.  Employee Time Tracking
    3.  Workflow
    4.  Deal management
    5.  Knowledge base
    6.  Software Management
    7.  Resource management
    8.  Email tracking
    9.  Portfolio Management

    VisionFlow VS OneDesk

     
    • VisionFlow is the most popular Linux alternative to OneDesk.

    • VisionFlow is Paid and ProprietaryOneDesk is also Paid and Proprietary
  10. All Our Ideas icon
     11 likes
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    All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods. Using the power of the web, we are creating a data collection tool that has the scale, speed, and quantification...

    License model

    • FreeOpen Source

    Platforms

    • Online

    All Our Ideas VS OneDesk

     
    • All Our Ideas is the most popular Open Source alternative to OneDesk.

    • All Our Ideas is Free and Open SourceOneDesk is Paid and Proprietary
  11. Survicate icon
     36 likes
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    Survicate is a tool for collecting and integrating customer feedback. It allows users to conduct surveys at any customer journey stage, consolidating feedback from various sources and extracting insights through reports, dashboards, and AI analysis.

    License model

    • FreemiumProprietary

    Country of Origin

    • PL flagPoland
    • European Union flagEU

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Survicate Features

    1.  Advanced targeting
    2.  Behavioural targeting
    3.  Skip Logic
    4.  Question Branching
    5.  Conversion Rate Optimization
    6. Salesforce icon  Salesforce integration
    7. Adobe Marketo Engage icon  Marketo integration
    8.  Mobile friendly
    9.  Feedback

    Survicate VS OneDesk

     
  12. Kampsite icon
     2 likes
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    Kampsite was made with the aim of helping companies engage with their users to build the features and products that their customers actually want.

    License model

    • FreemiumProprietary

    Platforms

    • Software as a Service (SaaS)

    Kampsite VS OneDesk

     
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