Atera AlternativesHelp Desk Platforms and other similar apps like Atera

Atera is described as '’s all-in-one platform provides IT professionals with various integrated solutions that help them get access, visibility, and control over daily IT work' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Atera for a variety of platforms, including Web-based, Windows, SaaS, Mac and Linux apps. The best Atera alternative is Spiceworks, which is free. Other great apps like Atera are Freshdesk, NinjaOne, Zendesk and Tactical RMM.

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Alternatives list

  1. Spiceworks icon

    Spiceworks

     84 likes
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    Spiceworks is a software suite for IT professionals to manage networks, troubleshoot issues, and handle IT tasks. It offers free online tools for network connectivity management, remote computer access, user activity monitoring, contract tracking, and inventory scanning.

    133 Spiceworks alternatives

    Cost / License

    • Free
    • Proprietary

    Application types

    Platforms

    • Windows
    • Online
    • Android
    • Android Tablet
    Spiceworks screenshot 1
     

    • Spiceworks is the most popular Web-based, Windows, Android & Android Tablet alternative to Atera.

    • Spiceworks is the most popular free alternative to Atera.

    • Spiceworks is Free and ProprietaryAtera is Paid and Proprietary
  2. Freshdesk icon

    Freshdesk

     124 likes
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    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    68 Freshdesk alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Freshdesk screenshot 1
     

    • Freshdesk is the most popular Mac, iPhone, Linux & iPad alternative to Atera.

    • Freshdesk is Freemium and ProprietaryAtera is Paid and Proprietary
    • Freshdesk is CustomizableAtera is not according to our users
  4. NinjaOne icon

    NinjaOne

     2 likes
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    Centralized cloud-based platform delivers endpoint monitoring, patching, remote device control, software deployment, automation, backup, IT asset management, documentation, help desk integration, detailed reporting, and customizable alerts for modern IT operations.

    36 NinjaOne alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    NinjaOne screenshot 1
     

    • NinjaOne is the most popular commercial alternative to Atera.

    • NinjaOne is Paid and ProprietaryAtera is also Paid and Proprietary
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  6. Zendesk icon

    Zendesk

     67 likes
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    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    259 Zendesk alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zendesk screenshot 1
    Zendesk screenshot 2
    Zendesk screenshot 3
     
  7. Tactical RMM icon

    Tactical RMM

     2 likes
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    Tactical RMM is a remote monitoring & management tool for Windows computers, built with Django, Vue and Golang. It uses an agent written in Golang and integrates with MeshCentral.

    28 Tactical RMM alternatives

    Cost / License

    • Free
    • Open Source

    Platforms

    • Mac
    • Windows
    • Linux
    Tactical RMM screenshot 1
     

    • Tactical RMM is the most popular Open Source alternative to Atera.

    • Tactical RMM is Free and Open SourceAtera is Paid and Proprietary
  8. N-able RMM icon

    N-able RMM

     1 like
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    The N-able RMM remote monitoring and management platform is designed to make managing, maintaining, and protecting IT assets easy for IT service providers, MSPs, and in-house IT professionals. From a single web-based dashboard, you get access to antivirus, endpoint detection and...

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Dashboard
     
  10. N-able N-central icon

    N-able N-central

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    The N-able N-central® remote monitoring and management platform is designed to help managed services providers handle complex networks with ease. With extensive automation and in-depth configurability options, security features like antivirus, endpoint detection and...

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Dashboard
     
  11. ConnectWise Automate icon

    ConnectWise Automate

     3 likes
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    Enterprise monitoring, automation, and management. Cross-platform. Integrates with other ConnectWise products. Formerly known as Labtech.

    Cost / License

    • Pay once or Subscription
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Windows Mobile
    • Android
    • iPhone
    • iPad
    ConnectWise Automate screenshot 1
     
  12. Datto Autotask icon

    Datto Autotask

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    Autotask is the all-in-one web-based software that helps VARs, MSPs and IT Service Providers to sell, implement, deliver and bill their services.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Online
     
  13. FermiAI icon

    FermiAI

     Like
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    Fermi AI is a customer chat as a service which does not burn a hole in your pocket. Fermi AI is designed for business teams of all sizes.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    Deploy chat on any customer facing web portal
     
  14. SolarWinds Server & Application Monitor icon

    SolarWinds Server & Application Monitor

     9 likes
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    Server and application performance monitoring has never been easier or more affordable. With agentless monitoring for hundreds of applications and hardware types, Server & Application Monitor delivers the management, alerting, and reporting you need to keep your servers and...

    69 SolarWinds Server & Application Monitor alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    SolarWinds Server & Application Monitor screenshot 1
     
  15. SuperOps.ai icon

    SuperOps.ai

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    SuperOps.ai is the only PSA-RMM platform powered by intelligent automation and thoughtfully crafted for the new-age MSP. The platform also helps MSPs manage their projects, clients, and IT documents from a single place.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    SuperOps.ai screenshot 1
     

    • SuperOps.ai is the most popular SaaS alternative to Atera.

    • SuperOps.ai is Paid and ProprietaryAtera is also Paid and Proprietary
12 of 56 Atera alternatives