Apps tagged with 'customer-experience' Page 4 of 8

All apps in Apps tagged with 'customer-experience' category. Use the filters below to narrow down your search. 
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  1. VisibleFeedback helps brick-and-mortar businesses collect private customer feedback via QR codes to resolve issues early and boost public reviews.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    The VisibleFeedback dashboard gives you an instant snapshot of customer sentiment across all your properties. Track views, submissions, and key issues over time. Highlight important feedback, respond to problems early, and understand performance trends before they hit your online reviews.
    VisibleFeedback’s feedback form is designed for speed and honesty. With just two steps, customers select an emoji-based satisfaction level and leave optional written feedback. They can also opt in for follow-up, giving you a chance to resolve issues before they go public.
The clean mobile-first design works beautifully via QR code, table tent, receipt link, or kiosk, no app download required.
  2. Odaptos icon
     Like

    Odaptos is a user experience testing platform designed for websites and applications, facilitating the organization of qualitative interviews, collecting verbal and non-verbal data, identifying irritants immediately, and deepening the analysis of customer experience.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • Mac
    Odaptos screenshot 1
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    +2
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    28 alternatives
  3. Millions of product reviews are written every day. Wonderflow is the simplest AI-based solution to analyze them and turn this extremely vast stream of customer feedback into winning decisions.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    Ranking analysis - reviews analysis
    Product comparison - tires
    NPS trend analysis
    +3
    Pros and Cons analysis
    12 alternatives
  4. Resolve and complete customer requests autonomously, enable self-service resolutions, automate complex workflows with Intelligent Process Automation, and drastically reduce costs.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    AI Customer Service screenshot 1
    32 alternatives
  5. Helpware icon
     Like

    Helpware’s outsourced digital customer service connects you to your customers where they are. We offer BPO that drives brand loyalty including Call Center, Answering Service, Chat, Technical, and Email support.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Helpware screenshot 1
    24 alternatives
  6. Goodtok icon
     Like

    Goodtok helps businesses enhance their customer service right from their website. The video application lets customers connect with your staff in real time. You can integrate this simple and easy-to-use application into any website.

    Cost / License

    • Freemium
    • Open Source (MIT)

    Platforms

    • Software as a Service (SaaS)
    • Self-Hosted
    Goodtok screenshot 1
    Goodtok screenshot 1
  7. ModPhone icon
     1 like

    ModPhone is an AI-powered omnichannel communication platform that handles phone calls, SMS, web chat, and email — with the simplest setup in the industry. No complex configuration, no coding required.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    67 alternatives
  8. Fullview icon
     Like

    Fullview is the end-to-end platform for technical customer support. Co-browse, video chat, call or remote access your customers in realtime to troubleshoot their problems on the go.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    30 alternatives
  9. Personno.ai utilizes AI-simulated respondents to deliver rapid, cost-effective, and unbiased market insights, bypassing the limitations of traditional survey methods.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Dashboard
  10. AskHedgy icon
     Like

    AskHedgy is an anonymous customer feedback tool for offline businesses — restaurants, salons, clinics, and 90+ other niches. Customers scan a QR code after their visit and answer a short survey in under a minute.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Choose your business niche and survey goal — AskHedgy suggests the right questions automatically from a library covering 90+ niches. No blank form to fill in.
    Generate a QR code and print-ready PDF instantly. Place it at the counter, table, checkout, or in the bill folder — wherever the customer's visit ends.
    No app, no login, no sign-up. Customers scan the code and answer a short survey — usually under 30 seconds — completely anonymously.
    +2
    Annotate any date with an event — a new hire, a menu change — and watch how customer ratings shift from that moment. Real data on every decision.
    3 alternatives
  11. SurveySensum is a customer feedback platform that helps businesses gather insights from their customers. They offer a variety of services, including consulting, survey creation, and data analysis. They work with businesses of all sizes and in a variety of industries.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    SurveySensum screenshot 1
    SurveySensum screenshot 1
    SurveySensum screenshot 2
    +1
    SurveySensum screenshot 3
    7 alternatives
  12. Sticktail icon
     1 like

    Collect, find and share insights that inspire action in your organization. It’s a central place to share customer insights and helps your team making informed design decisions.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    Sticktail screenshot 1
    Sticktail screenshot 1
    Sticktail screenshot 2
    +3
    Sticktail screenshot 3
    15 alternatives
  13. Phonestat icon
     Like

    Track staff performance with custom scorecards, capture meaningful customer feedback and deliver quality customer experiences. Simple, cost effective online solution with a Free 30 day trial.

    Cost / License

    • Paid
    • Proprietary

    Alerts

    • Discontinued

    Platforms

    • Online
    • Software as a Service (SaaS)
    Phonestat screenshot 1
    Phonestat screenshot 1
    Phonestat screenshot 2
    2 alternatives
  14. Enterprise AI assistant that pairs every task with the right model and connects across 50+ business tools for frontier-quality chat, cowork, and code at about 80% less than frontier API rates.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Coworker AI screenshot 1
    Coworker AI screenshot 1
    Coworker AI screenshot 2
    +5
    Coworker AI screenshot 3
    4 alternatives
  15. TRACX icon
     Like

    TRACX is an all-in-one digital platform that simplifies feedback collection, so that you can start building understand customer experience and interactions, even in a contactless world.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    TRACX screenshot 1
    TRACX screenshot 1
    8 alternatives
  16. Numoloo icon
     Like

    Not every call or voicemail carries the same urgency, intent, or revenue. Numoloo is a callback prioritization platform: it detects urgency, sentiment, and intent across each one, then prioritizes which caller to return first, and why, with a summary and drafted reply to review and send.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Numoloo screenshot 1
    Numoloo screenshot 1
    Numoloo screenshot 2
    +13
    Numoloo screenshot 3
  17. Wayyy icon
     Like

    Create surveys and get responses from your audience, followers, team members, customers or anyone and get the insights you need.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Wayy Survey
    Wayy Survey - Multiple pages
    Survey Survey Elements
    +4
    Wayy Question summary
  18. Shipup icon
     Like

    Turn delivery into marketing and customer success ! Shipup tracks all your packages in one place and offers your customers a unique and customized delivery experience. Drag&drop solution. Proven track record.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Shopify
    • Zendesk
    • PrestaShop
    • Magento Community Edition
    Shipup screenshot 1
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    +4
    Shipup screenshot 3
    29 alternatives
  19. With a relentless focus on identifying patient needs and engaging caregivers, Press Ganey solutions provide meaningful measurement and insights at critical inflection points throughout the patient journey.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • iPhone
    • iPad
    Press Ganey screenshot 1
    Press Ganey screenshot 1
    Press Ganey screenshot 2
    5 alternatives
  20. Sekker icon
     Like

    Start Collecting Reviews In Minutes. Gather valuable feedback about your customers, product, and employees.Analyze it and start taking action to make your business better.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    Survey Builder
    Dashboard
    In-app survey
    11 alternatives
  21. Strada icon
     Like

    Strada is an AI phone agent platform built for insurance. It handles renewals, claims, FNOL, and policy servicing 24/7 with no hold time. With workflows, deep integrations, and enterprise security, Strada turns every call into instant action.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Strada's dashboard
    Strada's Workflows
    Strada's Workflow interface
    +1
    Strada's Workflows 2
    2 alternatives
  22. parcelLab icon
     Like

    We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for global brands such as IKEA, Bose, Puma, Farfetch and Nespresso.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    Returns notification email
    Customer service portal
    Operations analytics
    +3
    Confirmation email
    1 alternatives