Zendesk Chat Alternatives

Zendesk Chat is described as '(formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Zendesk Chat for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best Zendesk Chat alternative is tawk.to, which is free. Other great apps like Zendesk Chat are Userlike, HelpCrunch, FreeScout and LiveAgent.

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Alternatives list

  1. CustoQ icon
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    CustoQ is built to boost conversions and customer clarity through instant, AI-powered support. Designed for small and medium-sized businesses and agencies, it provides 24/7 automated assistance that cuts down tickets and improves engagement.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  2. Zickt icon
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    Zickt brings customer conversations from web chat, email, and forms into your Slack workspace, so your team replies without ever leaving Slack.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  3. Knocket icon
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    Knocket is a 100% free website contact widget powered by Tencent Cloud. It provides real-time chat, offline contact forms, and social links aggregation (WhatsApp, Telegram, Calendly, etc.).

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  4. Bravos AI icon
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    Build RAG-powered AI chatbots for your website in minutes. No coding needed, multilingual (12+ languages), trained on your own business data. Query product catalogs with filters (price, location, etc). Automatic lead capture. Free plan available.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  5. SoftDesk icon
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    SoftDesk is an AI-powered customer support platform that helps businesses manage conversations across chat, email, WhatsApp, and SMS from one unified workspace. It combines a shared inbox, website widgets, automation, and AI-assisted support tools so teams can respond faster...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  6. coreAI icon
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    coreAI creates a chat assistant on websites that uses site content, sitemap, and product feed to answer questions, recommend products, and guide visitors through checkout.

    51 coreAI alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  7. DropBot icon
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    DropBot is an AI-powered chatbot widget for small business websites. Business owners train it with their own Q&A - hours, pricing, policies, services - and embed it with one line of code. The bot answers customer questions automatically, around the clock, without...

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  8. Engrana icon
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    Automates WhatsApp, Instagram & Facebook messaging for appointment-based businesses (instant replies, confirmations, reminders, and review requests).

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  9. Pavior icon
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    Pavior is an all-in-one customer support platform that combines live chat, session replay, CRM, email campaigns, help center, and in-app announcements in a single dashboard.

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
     
  10. WebsiteChat is a no-code AI assistant that can be embedded into your website to answer visitor questions, guide users, and capture leads using your own content.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  11. ChatterMate is an open-source AI-powered customer support chatbot platform built for businesses that want smart, automated customer interactions without sacrificing control. It features a visual no-code workflow builder, seamless human handoff when conversations need a personal...

    Cost / License

    • Freemium
    • Open Source

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    • Docker
     
  12. NeoAgent icon
     Like

    An AI-powered business automation platform that lets you build a specialized virtual agent to interact with your customers 24/7 across multiple channels: Web Chat, WhatsApp, SMS, and Voice Chat.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
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