Zendesk Chat Alternatives

One of the most popular alternatives to Zendesk Chat is FreeScout, which is open source with a free version. Other popular alternatives are tawk.to, Tidio , LiveChat and Intercom. You're spoiled for choice with Help Desk Platforms like Zendesk Chat: we list more than 100 alternatives for the web, Android, iPhone, Windows and Mac.

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Alternatives
Zendesk Chat alternatives page was last updated

Alternatives list

  1. Your content is crawled into a dedicated knowledge base. It learns your products, prices and policies from your own pages, so it gives your answer, not a generic one.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • OpenCart
    • Wix.com
    • Wordpress
    Good alternative?
     
  2. Weave icon
     1 like

    Automates front office tasks with AI, including voice calls, online booking, reminders, payment processing, messaging, call data analysis, recalls, and review management for efficient operations, improved retention, and increased client engagement across channels.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    Good alternative?
     
  3. Deskcord icon
     1 like

    Embed a live chat widget that sends messages to your Discord server. Answer customers from Discord, keep everything in one place, and skip the expensive enterprise tools.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  4. Converzoy icon
     1 like

    Converzoy is an AI-powered chatbot platform that helps websites capture and qualify leads automatically. It engages visitors instantly, collects contact details through natural conversation, books meetings, and gives you analytics on what actually converts. Setup takes 3 minutes.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  5. AI Desk icon
     Like

    AI-powered help desk software that adapts to your business, serves customers in 40+ languages, and deploys in 10 minutes with copy-paste setup.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  6. LiveHelpNow icon
     1 like

    LiveHelpNow is a web-based customer support software platform that combines AI automation with live agent tools to deliver fast, personalized service across live chat, SMS, email, social media, and a knowledge base.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  7. MorusAI icon
     1 like

    Morus AI is a 24/7 AI mortgage assistant that converts website visitors into qualified leads, capturing after-hours traffic, pre-qualifying buyers, and booking appointments automatically. Built for mortgage brokers and brokerages.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  8. Chat.co icon
     1 like

    AI-powered chatbot builder that creates expert agents trained on your own documents, delivering cited and verifiable answers 24/7.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    • US flagUnited States
    Chat.co screenshot 1
    Good alternative?
     
  9. Aurevia.io icon
     1 like

    AI sales agent for Shopify that recommends products, answers buying questions, handles objections, recovers carts and shows merchants where shoppers hesitate or leave.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Shopify
    • Software as a Service (SaaS)
    Good alternative?
     
  10. LiveMaply icon
     1 like

    Adding LiveMaply as a new web-based visitor analytics and live chat platform. The listing includes the main features, supported plans, screenshots and Cloudflare integration details.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    Good alternative?
     
  11. Free Call icon
     2 likes

    Live chat alternative that helps to boost sales, increase conversions rates and improve customer support.

    116 Free Call alternatives

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Shopify
    • Software as a Service (SaaS)
    • WiX.com
    • Wordpress
    Good alternative?
     
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