Aurevia.io

Aurevia is a Shopify AI sales agent built around the buying journey rather than customer support alone. It learns from a store's products, policies and brand knowledge, then talks with shoppers in real time to understand what they need and help them decide what to buy.

It can guide product discovery, answer detailed product questions, compare products, provide personalised recommendations, help with sizing or gifting decisions, surface relevant alternatives, add products to cart and move shoppers towards checkout. Aurevia can also use relevant upsells and cross-sells, assist with cart recovery and hand conversations over to a human when needed.

Merchants can control how the agent communicates, align it with their brand voice and correct responses when additional knowledge or guidance is needed.

Aurevia also turns storefront conversations into conversion intelligence. Its dashboard surfaces recurring customer questions, common objections, products creating confusion, gaps in product-page information and areas where shoppers appear to be getting stuck during the buying journey.

This creates a closed loop between shopper intent, conversion and merchant insight: Aurevia helps shoppers make purchasing decisions while helping the merchant understand why customers buy, hesitate or leave.