Zendesk Chat Alternatives

One of the most popular alternatives to Zendesk Chat is FreeScout, which is open source with a free version. Other popular alternatives are tawk.to, Tidio , LiveChat and Intercom. You're spoiled for choice with Help Desk Platforms like Zendesk Chat: we list more than 100 alternatives for the web, Android, iPhone, Windows and Mac.

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Alternatives
Zendesk Chat alternatives page was last updated

Alternatives list

  1. coreAI icon
     Like

    coreAI creates a chat assistant on websites that uses site content, sitemap, and product feed to answer questions, recommend products, and guide visitors through checkout.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  2. DropBot icon
     Like

    DropBot is an AI-powered chatbot widget for small business websites. Business owners train it with their own Q&A - hours, pricing, policies, services - and embed it with one line of code. The bot answers customer questions automatically, around the clock, without...

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  3. Pavior icon
     Like

    Pavior is an all-in-one customer support platform that combines live chat, session replay, CRM, email campaigns, help center, and in-app announcements in a single dashboard.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    Good alternative?
     
  4. WebsiteChat is a no-code AI assistant that can be embedded into your website to answer visitor questions, guide users, and capture leads using your own content.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  5. Omnistra icon
     Like

    AI workforce platform for commerce: voice and messaging agents that answer customers, run order operations and drive outbound sales in 60+ languages.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  6. ChatterMate is an open-source AI-powered customer support chatbot platform built for businesses that want smart, automated customer interactions without sacrificing control. It features a visual no-code workflow builder, seamless human handoff when conversations need a personal...

    Cost / License

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    • Docker
    Good alternative?
     
  7. NeoAgent icon
     Like

    An AI-powered business automation platform that lets you build a specialized virtual agent to interact with your customers 24/7 across multiple channels: Web Chat, WhatsApp, SMS, and Voice Chat.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  8. Flow Chat icon
     Like

    Flow Chat is an AI-powered chat widget you can add to any website in minutes. It acts as a 24/7 virtual assistant that handles customer support, captures leads, and books appointments automatically — without any coding required.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  9. AI-powered chatbot SaaS that uses RAG (Retrieval-Augmented Generation) to answer questions from your own knowledge base. White-label, multi-language, deploys in minutes.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  10. AI-powered chat widget that answers visitor questions by learning from your own website content... no manual training required!.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  11. thatChat icon
     Like

    Self-hosted AI chat for websites and e-shops that captures leads, handles support, answers FAQs and takes bookings using your own AI keys.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Android
    • iPhone
    • Self-Hosted
    • Wordpress
    Good alternative?
     
  12. RagLeap icon
     Like

    Self-hosted AI Business Manager with WhatsApp automation, Voice AI, Email management and RAG for businesses in 222+ languages.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
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