Cost / License
- Freemium
- Proprietary
Application type
United StatesAlerts
- Discontinued
Platforms
- Online
UserEcho Alternatives
UserEcho is described as 'Gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to UserEcho for a variety of platforms, including Web-based, SaaS, iPhone, Android and Windows apps. The best UserEcho alternative is Freshdesk, which is free. Other great apps like UserEcho are Zendesk, UserVoice, UseResponse and LiveAgent.
Alternatives list
As your business grows, collecting and organizing feedback from your customers gets really overwhelming. You want to show them you're listening but it's impossible to stay on top of it all and your team ends up guessing project priorities.
Helloify increases sales and customer happiness, by empowering teams to solve queries instantly.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
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The system of Live Support on site via Jabber, Customer Support, Live Assistance, Jabber live support solution - ajax live chat that allows to provide online help, works with any jabber client on Windows, Linux, Mac or mobile platform.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- iPad
ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype and Google Talk.
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Cost / License
- Pay once
- Proprietary
Application types
Platforms
- Software as a Service (SaaS)
Ticketed support and e-mail management
If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service.
Userwish is a SaaS web app that helps business owners build customer driven product roadmaps. It does this through Feedback/Suggestion boards called 'Wishboards'.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
Cost / License
- Pay once or Subscription
- Proprietary
Application type
Platforms
- Windows
- Online
- Android
- Android Tablet
- iPad
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161 Crisp alternativesCustomer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.
Cost / License
- Freemium (Pay once)
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
+4
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
Cost / License
- Freemium (Pay once)
- Proprietary
Platforms
- Android
- iPhone
- Zapier
- Google Calendar
- Software as a Service (SaaS)
- Salesforce.com
- Google Drive - Sheets
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