UserEcho Alternatives

UserEcho is described as 'Gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to UserEcho for a variety of platforms, including Web-based, SaaS, iPhone, Android and Windows apps. The best UserEcho alternative is Freshdesk, which is free. Other great apps like UserEcho are Zendesk, UserVoice, UseResponse and LiveAgent.

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Alternatives list

  1. DiamanteDesk icon
     3 likes
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    DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
     
  2. Joinly icon
     5 likes
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    Joinly is a community platform to get feedback from customers and collaborate on products, projects, brands and organizations.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  3. idea.informer icon
     18 likes
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    Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of idea.informer.com and there is a widget to include a feedback overlay that the web page users can use without leaving your site.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
     
  4. Convas icon
     1 like
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    Convas is a feedback page for your company. Gather all your feedback in one place, understand your customers, and build the right products.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
     
  5. Copy a direct link to this comment to your clipboard

    Seamless end-to-end conversational commerce suite. Charles helps brands to pioneer Conversational Commerce by integrating shop systems, chat apps & bots in one intuitive design.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  6. Copy a direct link to this comment to your clipboard

    Click2Magic is a Customer Live chat support Application. Click2Magic is made for Tech-Support Staff, Sales Executives, and Managers to Talk to your customers and ensure seamless support with quick and commendable new features.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  7. Copy a direct link to this comment to your clipboard

    Brisk support gives you the tools you need to seamlessly resolve customer inquiries. Our complete help desk ticketing system is the ultimate solution for increasing productivity and making happier customers.

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  8. ImproveLoop icon
     5 likes
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    ImproveLoop allows people to create "Loops" to gather feedback from users or customers. It can be used for existing apps, websites, podcasts and more.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
     
  9. SiteHelp icon
     3 likes
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    Real-time online chat for your web site. Talk and monitor you visitors. Xmpp/Jabber online chat. Feature rich, fully customizable.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  10. Feedback Lite icon
     7 likes
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    Feedback Lite is the easiest way to gain valuable insights into what your customers are really thinking. With Feedback Lite, you can:

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Windows Mobile
    • Android
    • iPhone
    • iPad
     
  11. Copy a direct link to this comment to your clipboard

    Live Chat by Social Intents is the easiest way to boost sales and improve customer service. Chat with website visitors right from Slack or our dashboard. All of our plans support unlimited live chat agents for on flat-price.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
     
  12. ReadyDesk icon
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    Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Self-Hosted
     
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