SysAid AlternativesHelp Desk Platforms and other similar apps like SysAid

SysAid is described as 'Helps IT work smarter, not harder, with service automation based on a decade of AI from over 4,000 organizations. Try it for free today' and is a Help Desk platform in the business & commerce category. There are more than 10 alternatives to SysAid for a variety of platforms, including Web-based, Windows, SaaS, Self-Hosted and Linux apps. The best SysAid alternative is Spiceworks, which is free. Other great apps like SysAid are Freshdesk, HESK, GLPI and IT Asset Tool.

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Alternatives list

  1. Spiceworks icon

    Spiceworks

     84 likes
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    Spiceworks is a software suite for IT professionals to manage networks, troubleshoot issues, and handle IT tasks. It offers free online tools for network connectivity management, remote computer access, user activity monitoring, contract tracking, and inventory scanning.

    133 Spiceworks alternatives

    Cost / License

    • Free
    • Proprietary

    Application types

    Platforms

    • Windows
    • Online
    • Android
    • Android Tablet
    Spiceworks screenshot 1
     

    • Spiceworks is the most popular Web-based, Windows, Android & Android Tablet alternative to SysAid.

    • Spiceworks is the most popular free alternative to SysAid.

    • Spiceworks is Free and ProprietarySysAid is Paid and Proprietary
  2. Freshdesk icon

    Freshdesk

     124 likes
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    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    68 Freshdesk alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Freshdesk screenshot 1
     

    • Freshdesk is the most popular Mac, iPhone, Linux & iPad alternative to SysAid.

    • Freshdesk is Freemium and ProprietarySysAid is Paid and Proprietary
    • Freshdesk is CustomizableSysAid is not according to our users
  4. HESK icon

    HESK

     16 likes
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    Hesk simplifies customer support with powerful yet incredibly intuitive help desk software trusted by thousands of SMBs worldwide.

    18 HESK alternatives

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • Software as a Service (SaaS)
    Tickets overview
     

    • HESK is the most popular SaaS alternative to SysAid.

    • HESK is Freemium and ProprietarySysAid is Paid and Proprietary
    • HESK is Privacy focused and LightweightSysAid is not according to our users
  5. Ad
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    Freshdesk icon
    Freshdesk

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    https://www.freshworks.com
    Learn More
  6. GLPI icon

    GLPI

     25 likes
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    GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

    54 GLPI alternatives

    Cost / License

    • Subscription
    • Open Source

    Application types

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    GLPI screenshot 1
     

    • GLPI is the most popular Self-Hosted alternative to SysAid.

    • GLPI is the most popular Open Source & commercial alternative to SysAid.

    • GLPI is Paid and Open SourceSysAid is Paid and Proprietary
  7. IT Asset Tool icon

    IT Asset Tool

     23 likes
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    IT Asset Tool is a powerful free software to inventor and monitor your network. It's easy approach allows to operate in a short time. With an essential interface, IT Asset Tool analyzes all windows hosts including their software and hardware features for an efficent...

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Windows
    Keep full control with the main dashboard and monitors the status of your asset.
     
  8. Saufter.io icon

    Saufter.io

     4 likes
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    Saufter is a Customer engagement platform that automatically studies your user behavior and their journey stages to make campaign related recommendations. You receive fully drafted marketing emails in your inbox and you simply have to approve for the campaign to go live.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    One view of all tickets
     
  10. WhatsUp Gold icon

    WhatsUp Gold

     Like
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    Quickly identify and resolve issues in your hybrid cloud through intuitive workflows, system integrations, and unmatched out-of-the-box functionality.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    WhatsUp Gold screenshot 1
     
  11. Observium icon

    Observium

     24 likes
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    Observium is an autodiscovering PHP/MySQL/SNMP based network monitoring which includes support for a wide range of network hardware and operating systems including Cisco, Linux, FreeBSD, Juniper, Brocade, Foundry, HP and many more.

    52 Observium alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Linux
    • Online
    • BSD
    Observium screenshot 1
     
  12. Alloy Navigator icon

    Alloy Navigator

     4 likes
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    Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • Chrome OS
    • Self-Hosted
    Vibrant Knowledge
     
  13. ProProfs Help Desk icon

    ProProfs Help Desk

     82 likes
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    ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    177 ProProfs Help Desk alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    ProProfs Help Desk screenshot 1
     
  14. InvGate Service Desk icon

    InvGate Service Desk

     45 likes
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    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)
    InvGate Service Desk screenshot 1
     
  15. DeskXpand icon

    DeskXpand

     1 like
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    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Helpdesk Management Software
     
12 of 19 SysAid alternatives