Live chat software for your website. The base package is free forever and no credit card is required to use it. Additional paid features can be added as needed.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
SoftDesk Alternatives
SoftDesk is described as 'AI-powered customer support platform that helps businesses manage conversations across chat, email, WhatsApp, and SMS from one unified workspace. It combines a shared inbox, website widgets, automation, and AI-assisted support tools so teams can respond faster' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to SoftDesk, not only websites but also apps for a variety of platforms, including iPhone, Android, iPad and SaaS apps. The best SoftDesk alternative is FreeScout, which is both free and Open Source. Other great sites and apps similar to SoftDesk are tawk.to, Text|, LenoChat and Zendesk Chat.
Alternatives list
Lime Talk is an online application that allows you to easily embed a chat widget onto your site. In a couple of minutes you can communicate with your website visitors and increase your sales and provide better customer support.
Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms – not days later.
+6
MyLiveChat is a free live chat software for eCommerce websites. It allows real-time interaction with website visitors through a chat button, which can be added using HTML code. The button integrates smoothly with your website design without causing disruptions.
73 respond.io alternativesAI-driven workspace combines instant messaging, email, SMS, and webchat into a single omni-channel inbox with workflow automation, analytics, marketing, team collaboration, and interactive transactional notifications for improved customer engagement and retention.
+3
Comm100 Live Chat is a powerful and highly configurable customer support platform for websites and mobile apps, designed for speed, reliability, and security.
+3
Saufter is a Customer engagement platform that automatically studies your user behavior and their journey stages to make campaign related recommendations. You receive fully drafted marketing emails in your inbox and you simply have to approve for the campaign to go live.
Cost / License
- Paid
- Proprietary
Platforms
- Online
+5
79 WATI alternativesWeb CRM solution using the WhatsApp Business API to automate sales, marketing, and support workflows, featuring a shared inbox, no-code chatbot builder, campaign broadcasting, third-party integrations, analytics, and secure team access controls.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
+4
Combines live chat, chatbots, and video recordings, enabling online stores to monitor visitor behavior, automate support, collect leads, and proactively engage customers with real-time data, multi-channel unified inbox, GDPR compliance, and mobile access for flexible service.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Android
- iPhone
- Windows Phone
- iPad
- Self-Hosted
- Software as a Service (SaaS)
+2
ChatbotPack.com is a next-generation chatbot platform with in-built natural language processing. Using a modular system you may customize each and every module, including adding your own language analytics, security, logging, and integrations to your existing systems and devices.
Cost / License
- Paid
- Proprietary
Platforms
- Online
Czechia
EU
United States
Malaysia
Canada
Hong Kong SAR China
