SoftDesk Alternatives

SoftDesk is described as 'AI-powered customer support platform that helps businesses manage conversations across chat, email, WhatsApp, and SMS from one unified workspace. It combines a shared inbox, website widgets, automation, and AI-assisted support tools so teams can respond faster' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to SoftDesk, not only websites but also apps for a variety of platforms, including iPhone, Android, iPad and SaaS apps. The best SoftDesk alternative is FreeScout, which is both free and Open Source. Other great sites and apps similar to SoftDesk are tawk.to, Text|, LenoChat and Zendesk Chat.

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Alternatives list

  1. Whelp icon
     1 like

    Connect with customers on Voice, Email, Live Chat, SMS, and WhatsApp for seamless, personalized service. Boost efficiency with our unified customer view and AI-powered automations.

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
     
  2. HelpKit icon
     1 like

    HelpKit is the best way to create a self-service knowledge base with Notion. It's super fast, optimized for search engines and it also has a embeddable web widget that you can be installed on your website.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  3. WasenderApi icon
     1 like

    WasenderApi is a low-cost WhatsApp API built specifically for developers and businesses that need to send and receive messages at scale—without paying per-message fees. With unlimited messaging, multi-session support, and seamless webhook integration, WasenderApi makes WhatsApp...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  4. OptKit icon
     10 likes

    The best way to convert more traffic. Real-time behavior triggered call-to-action's that engage and delight your visitors. OptKit comes with many tools to help marketers, and conversion rate optimization specialists, to convert more traffic into sales.

    OptKit has enterprise-.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  5. Chatango icon
     13 likes

    Add free live chat to any web page.

    Chatango is a live group on your site

    Enhances video, breaking news, and developing stories Ideal for community, hobby, sports and weather sites Enables dialog between visitors and announcements from administrators

    Features .

    89 Chatango alternatives

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
     
  6. Collect.chat icon
     3 likes

    Collect chat is an interactive chat widget that collects data from website visitors by asking scripted questions - 24/7, fully on auto-pilot. Collect.chat chatbots on websites can replace static web forms and sales reps who ask same questions to each visitors.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  7. Sagepilot icon
     1 like

    Sagepilot is a platform that provides personalised AI support agents to deliver high-quality, affordable customer service at scale. Our mission is to help businesses provide smart, tailored assistance to their customers 24/7...

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  8. Chaskiq icon
     7 likes

    Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.

    Cost / License

    • Free
    • Open Source

    Platforms

    • Self-Hosted
     
  9. Digistant icon
     2 likes

    Digistant is a customer engagement platform that provides Digital Assistance to your customers. The core features of the platform that are relevant to your organization are:

    Cost / License

    • Free
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  10. Visitlead offer a brand new live chat solution with unique features to interact and communicate with your website visitors.

    Visitlead offers much more than just live chat!

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Chrome OS
    • Android Tablet
    • iPad
     
  11. LeadChat icon
     3 likes

    Data-Driven Live Chat Sales Team for Lead Conversions.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  12. ClickDesk icon
     14 likes

    ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype and Google Talk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
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