Sidequest for Slack AlternativesHelp Desk Platforms and other similar apps like Sidequest for Slack

Sidequest for Slack is described as 'Sidequest makes you love your helpdesk again, by combining the reliability of traditional ticketing systems and the ease of use of modern task managers inside Slack. It allows your workspace members to create tasks in public or private support channels, but also for each other' and is a Help Desk platform in the business & commerce category. There are more than 10 alternatives to Sidequest for Slack for a variety of platforms, including Web-based, Android, iPhone, iPad and Windows apps. The best Sidequest for Slack alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Freshdesk or Linear. Other great apps like Sidequest for Slack are Zendesk, MeisterTask, Actioner and JitBit Helpdesk.

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Alternatives list

  1. Deskhero icon
     8 likes

    Deskhero is an AI email support platform that connects to Gmail or Outlook and suggests contextual replies using customer history, knowledge base content, and Shopify data.

    82 Deskhero alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  2. Freshdesk icon
     124 likes

    Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.

    94 Freshdesk alternatives

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
     
  3. Zendesk icon
     67 likes

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    275 Zendesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  4. Linear icon
     9 likes

    Enhance your software project's management by efficiently tracking sprints, tasks, and bugs. Linear is designed for optimal performance for developers, offering real-time synchronization and keyboard shortcuts, easy offline access, and light or dark mode UI options across multiple teams.

    106 Linear alternatives

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  5. MeisterTask icon
     95 likes

    MeisterTask is the most intuitive task management and collaboration tool on the web. Sign up, invite your team and start working. No training required.

    241 MeisterTask alternatives

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
    • Software as a Service (SaaS)
     
  6. Actioner icon
     5 likes

    Actioner unifies customer feedback, product usage data, and CRM insights to help sales leaders and success teams retain customers, prevent churn, and uncover upsell opportunities.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
     
  7. JitBit Helpdesk icon
     33 likes

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

    117 JitBit Helpdesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Android
    • Android Tablet
    • iPad
     
  8. DeskXpand icon
     1 like

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  9. Workast icon
     3 likes

    Workast is the only project management tool you need in Slack. Workast helps your team capture daily work, manage projects and keep all tasks in one place.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
     
  10. Nextup JIRA provides a bot that connects Slack with Atlassian JIRA. The bot listens to channels where it has been invited and automatically provides information from JIRA to supplement your Slack conversations.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Slack
     
  11. HappyFox icon
     16 likes

    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

    138 HappyFox alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Windows Mobile
    • Android
    • iPhone
     
  12. Usedesk icon
     Like

    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    345 Usedesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
     
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