Deskhero is an AI email support platform that connects to Gmail or Outlook and suggests contextual replies using customer history, knowledge base content, and Shopify data.




Sidequest for Slack is described as 'Sidequest makes you love your helpdesk again, by combining the reliability of traditional ticketing systems and the ease of use of modern task managers inside Slack. It allows your workspace members to create tasks in public or private support channels, but also for each other' and is a Help Desk platform in the business & commerce category. There are more than 10 alternatives to Sidequest for Slack for a variety of platforms, including Web-based, Android, iPhone, iPad and Windows apps. The best Sidequest for Slack alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Freshdesk or Linear. Other great apps like Sidequest for Slack are Zendesk, MeisterTask, Actioner and JitBit Helpdesk.
Deskhero is an AI email support platform that connects to Gmail or Outlook and suggests contextual replies using customer history, knowledge base content, and Shopify data.




Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.




Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.




Enhance your software project's management by efficiently tracking sprints, tasks, and bugs. Linear is designed for optimal performance for developers, offering real-time synchronization and keyboard shortcuts, easy offline access, and light or dark mode UI options across multiple teams.




MeisterTask is the most intuitive task management and collaboration tool on the web. Sign up, invite your team and start working. No training required.




Actioner unifies customer feedback, product usage data, and CRM insights to help sales leaders and success teams retain customers, prevent churn, and uncover upsell opportunities.
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.




DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.




Workast is the only project management tool you need in Slack. Workast helps your team capture daily work, manage projects and keep all tasks in one place.




Nextup JIRA provides a bot that connects Slack with Atlassian JIRA. The bot listens to channels where it has been invited and automatically provides information from JIRA to supplement your Slack conversations.




HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.




Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.



