Product Pains has been discontinued. Similar sites and apps include Freshdesk, which has a free version. Other options are UserVoice, Zendesk, Fider and LiveAgent. You're spoiled for choice with Customer Feedback Managers like Product Pains: we list more than 100 alternatives for iPhone, Android, Windows, iPad and Mac.
Enterprise feedback platform combining AI-driven analytics, multi-device surveys, on-premises and web collection, location-based CX, NPS, CSAT, and offline support, providing actionable insights for customer experience improvement across diverse touchpoints.
India
Nolt is a beautiful, collaborative place for all your user requests – no more outdated spreadsheets or chaotic Trello boards. Give your customers a voice and gain priceless insights. Everything for just $29 board/month.
United States
UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
Russia
PHPBack is a web application made with PHP/MySQL that you can easily implement into your website. It gives your customers a way to communicate their ideas to improve your products. User feedback has proved to be really effective even if you have a community project or a...
Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster. It's a complete solution for understanding user needs, prioritizing what to build next, and aligning everyone on the roadmap.
United States
Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of idea.informer.com and there is a widget to include a feedback overlay that the web page users can use without leaving your site.
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
United States
Customer feedback, employee engagement, lead followup - Responster is the survey creation tool with businesses in mind.
Sweden
EU
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
United States
Turns email into shared tickets for assignment and follow-up. Teams use private comments, draft replies and labels, while customers can use a portal to create or track requests. Knowledge bases support self-service, while reports and an audit trail track activity.
India
Astuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription.
Collect feedback at any point in the customer journey, use drag-and-drop survey creation, consolidate multi-source feedback, analyze results via AI and dashboards, automate recurring surveys with advanced targeting and partial response capture, and integrate with connected tools.
PolandEU
