One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
Cost / License
- Subscription
- Proprietary
Platforms
- Mac
- Online
- Android
- iPhone
- Software as a Service (SaaS)


Product Pains is described as 'Giving users a louder voice to help teams build better products' and is a customer feedback manager in the business & commerce category. There are more than 100 alternatives to Product Pains, not only websites but also apps for a variety of platforms, including iPhone, Android, Windows and iPad apps. The best Product Pains alternative is Freshdesk, which is free. Other great sites and apps similar to Product Pains are Zendesk, UserVoice, Fider and UseResponse.
One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.


Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community. Fully integrated together and easy to use. Only pay for what you really need.




Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.




Inforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.
Pigeonhole Live facilitates interactive Q&A, polling, and audience engagement during events, webinars, and corporate meetings.




Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.




Are you done with boring surveys that eat up all of your time, and then no one acts on the results? Heartcount is allowing you to give immediate feedback to your manager, team lead or anyone else, by answering three simple questions each Friday.




Simple, effective web-based customer feedback management system, forums, help desk software and support ticket system, empowering customer support.

Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.


Niko makes it incredibly easy for employees at all levels to share what is on their mind by letting them submit, vote on, and respond to questions, ideas and suggestions. It creates a different employee engagement experience.
We at Casengo believe that dissatisfied customers care about one thing only: direct action. If they have a question – and they usually do – they want the right answer right away. That’s why we built Casengo: adjustable and affordable social customer support software with great...