Kayako Alternatives

Kayako is described as 'Is effortless customer service software that helps teams be more productive and build customer loyalty' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Kayako for a variety of platforms, including Web-based, Android, iPhone, Windows and Mac apps. The best Kayako alternative is Libredesk, which is both free and Open Source. Other great apps like Kayako are osTicket, FreeScout, Freshdesk and i-net HelpDesk.

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Alternatives list

  1. Superseek icon
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    Superseek helps you add a custom ChatGPT-powered AI assistant to your website to instantly answer customer queries about your product or service.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
     
  2. Uptok icon
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    Uptok allows you to offer 1-on-1 video sessions to high-intent shoppers on your e-commerce store. They offer a solution for stores looking to create a face-to-face connection with their customers in order to increase conversion rates.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Shopify
    • Software as a Service (SaaS)
     
  3. AsisteClick icon
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    Messenger For Business - Increase your sales and improve customer support with live chat with three products: Team (collaborate with teammates), Chat (live chat with customers) and Inbox (ticketing system).

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Online
    • Android
    • iPhone
    • iPad
     
  4. Directly icon
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    Launch and train virtual agents that double your automation rate with AI expertise.

    Cost / License

    • Pay once
    • Proprietary

    Platforms

    • Online
     
  5. CustoQ icon
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    CustoQ is built to boost conversions and customer clarity through instant, AI-powered support. Designed for small and medium-sized businesses and agencies, it provides 24/7 automated assistance that cuts down tickets and improves engagement.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
     
  6. Pulsedesk icon
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    Pulsedesk is a flexible, reliable helpdesk that provides multichannel customer support. Users receive a wide range of tools for automating routine processes and complying with SLA requirements, as well as highly responsive technical support.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • iPhone
    • iPad
    • Software as a Service (SaaS)
     
  7. SendBoard icon
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    Send & Receive emails in Trello, where you can collaborate and get more done. For email help desks, CRM, workflow and automation. Add the Power-Up in Trello, then connect Trello to a shared email address like hello@example.com.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Trello
    • Software as a Service (SaaS)
     
  8. Copy a direct link to this comment to your clipboard

    Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  9. Copy a direct link to this comment to your clipboard

    Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  10. MomentCRM icon
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    MomentCRM is a platform for support, sales, marketing, and product development. It features live chat, email, video calls, CRM, and session playback.

    339 MomentCRM alternatives

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
     
  11. Copy a direct link to this comment to your clipboard

    The fastest, most versatile, and feature-rich WordPress support and customer ticketing plugin.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    • web hosting
    • Wordpress
     
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