Kayako Alternatives

Kayako is described as 'Is effortless customer service software that helps teams be more productive and build customer loyalty' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Kayako for a variety of platforms, including Web-based, Android, iPhone, Windows and SaaS apps. The best Kayako alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Libredesk or FreeScout. Other great apps like Kayako are osTicket, Freshdesk, i-net HelpDesk and Zendesk.

Copy a direct link to this comment to your clipboard
Kayako alternatives page was last updated

Alternatives list

  1. Trakdesk icon
     25 likes

    Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
    • Kindle Fire
     
  2. Chat.co icon
     1 like

    AI-powered chatbot builder that creates expert agents trained on your own documents, delivering cited and verifiable answers 24/7.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  3. Verloop icon
     5 likes

    Verloop is a multi-channel customer support and engagement automation chat system. Connect your Facebook, App and Web chat all to the same platform. Top it up by automating your most common questions, ML based lead generation and other recipes.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  4. SmarterTrack icon
     1 like

    Complete online help desk that allows you to consolidate all communication -- issue tracking, emails, live chats, calls and call logs -- in one convenient location. Available as either a hosted service or on-premise installation.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Self-Hosted
     
  5. Dashly icon
     6 likes

    Customer conversation and marketing platform for lead capturing, support and conversation increase.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
     
  6. Livechat and real time monitoring software. One of the most reliable live chat software providers on the market operating since 2003.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
     
  7. Live Site Help is a live chat widget that can be added to your website, enabling customers to request instant support without leaving your site.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Online
     
  8. BusyBench icon
     1 like

    Computer repair shop software. Ticketing, invoicing, inventory, CRM, SLA, calendar and marketing features all included. Great for small repair shops or huge organizations.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
     
  9. OvationCXM icon
     1 like

    OvationCXM, the leading AI-infused customer experience management (CXM) provider, helps companies identify and resolve real-time friction points in customer journeys across digital, back-office, and partner touch points.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  10. IntraService icon
     2 likes

    IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a SaaS model or as self-hosted solution.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
    • Self-Hosted
    • Microsoft SQL Server
    • ASP.NET MVC
    • Microsoft IIS
     
  11. HelpOnClick Live Chat software is a powerful online tool that helps to connect business owners with their clients. It is a reliable SaaS software that allows chatting with customers from any location and any device that has a browser and internet connection, or simply from your...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  12. SnapCall icon
     1 like

    SnapCall is an all-in-one video calling and live streaming solution that provides high fidelity audio and video. Adding video calls to your website, application, or platform is effortless.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Intercom
    • LiveChat
    • Zendesk
     
You are at page 9 of Kayako alternatives