Open Source Intercom Alternatives

The best open source alternative to Intercom is Chatwoot. If that doesn't suit you, our users have ranked more than 100 alternatives to Intercom and 12 is open source so hopefully you can find a suitable replacement. Other interesting open source alternatives to Intercom are Mibew, erxes, Chaskiq and Tiledesk.

Intercom alternatives are mainly Customer Support Tools but may also be Help Desk Apps or Email Marketing Services. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Intercom.

Intercom alternatives page was last updated

Intercom

Paid • Proprietary
Customer Support Tool

Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to...

More about Intercom

Chatwoot
Is this is a good alternative?
Yes
No
Freemium • Open Source
Customer Support Tool
Help Desk App
CRM System
Self-Hosted
Software as a Service (SaaS)
Cloudron
202 Chatwoot alternatives
Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.
- - Chatwoot is the most popular Self-Hosted alternative to Intercom.
- - Chatwoot is the most popular Open Source alternative to Intercom.
Suggest and vote on features
Chatwoot Features
Whatsapp integration
Live Support Chat
Telegram integration
Agent dashboard
Facebook Messenger integration
Chat widget
Customer service
Comments about Chatwoot as a Alternative to Intercom
Almost everyone thinks Chatwoot is a great Intercom alternative.
Guest
Clean user interface and the code is open source
Positive comment•
1
Mibew
Is this is a good alternative?
Yes
No
Free • Open Source
Mac
Windows
Linux
Online
Self-Hosted
76 Mibew alternatives
Mibew Messenger (also known as Open Web Messenger) is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your website.
Suggest and vote on features
Mibew Features
1. Website MonitoringMibew can detect and resolve website performance issues proactively.
Telegram Bot
Chat Bot
Whatsapp integration
Bots
Live Support Chat
erxes
Is this is a good alternative?
Yes
No
Freemium • Open Source
Email Marketing Service
Customer Support Tool
Online
Android
Self-Hosted
Software as a Service (SaaS)
31 erxes alternatives
In a world where everything is shifting, especially the way we communicate, businesses need to keep up. But it doesn’t have to be so hard. Or expensive. erxes offers an all-in-one growth marketing platform for teams and individuals to take care of their customers.
Suggest and vote on features
erxes Features
1. Marketing Automationerxes can automate marketing campaigns and activities throughout the customer journey by automatic workflows.
Knowledge base
Sales Management
Popup windows
White-labeled
Cloud based
Contacts
User tracking
Customer service
Chaskiq
Is this is a good alternative?
Yes
No
Free • Open Source
Self-Hosted
191 Chaskiq alternatives
Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.
Suggest and vote on features
Chaskiq Features
Help Center
Agent's conversation routing
Product tours
Integrated Bulk Emailing
Triggerable conversational bots
Chat Bot
Comments about Chaskiq as a Alternative to Intercom
pros, cons and recent comments
Guest
Chaskiq enable many of the features that intercom service has, segments, mailings, product tours, help center among others
Positive comment•
1
Tiledesk
Is this is a good alternative?
Yes
No
Freemium • Open Source
Customer Support Tool
Help Desk App
Online
Android
iPhone
Self-Hosted
Software as a Service (SaaS)
Wordpress
16 Tiledesk alternatives
Tiledesk is a Free and Open Source Live Chat with AI-powered Chatbots. Build your own customer support with a multi-channel platform for Web, Android and iOS. Engage your customers on all the digital channels, from WhatsApp to your website.
Suggest and vote on features
Tiledesk Features
1. Extensible by Plugins/ExtensionsTiledesk can be extended with add-ons, plugins and extensions.
2. Auto ResponderTiledesk allows you to set automatic responses to messages or emails based on user actions or pre-established rules.
3. No Coding RequiredTiledesk can be used without an coding or programming skills.
Customer service
Chat Bot
Ticketing
Whatsapp integration
Live chat for websites
Helpdesk ticketing
Conversational commerce
Comments about Tiledesk as a Alternative to Intercom
pros, cons and recent comments
Nicola Lanzilotto
More functionality, cheaper, more user friendly
Positive comment•
0

andrews_p
Chatbot human handoff is very easy. Love the semplicity to add or remove a chatbot from a conversation when needed!
Positive comment•
0
Papercups
Is this is a good alternative?
Yes
No
Freemium • Open Source
Customer Support Tool
Self-Hosted
Software as a Service (SaaS)
5 Papercups alternatives
Papercups is an open source live customer chat web app.
Suggest and vote on features
Papercups Features
Live Support Chat
Comments about Papercups as a Alternative to Intercom
pros, cons and recent comments
behanzin777
Papercups is on maintenance mode from January 2022. There are no new major features in the near future: https://papercups.io/blog/papercups-maintenance
Positive comment•
0
Gutama
Is this is a good alternative?
Yes
No
Free • Open Source
Self-Hosted
148 Gutama alternatives
Gutuma was born out of the need for free mailing list / newsletter software that is geared, not towards mass-marketing companies and spammers, but web developers who need a system that can be easily integrated with an existing web site.
Gutama has no features, suggest some!
Discontinued
Last stable release is from 2008
MensaHero
Is this is a good alternative?
Yes
No
Paid • Open Source
Online
iPhone
Windows Phone
26 MensaHero alternatives
All text, email, calls, but also website visits and more get recorded in your contact's timeline.
Suggest and vote on features
MensaHero Features
Review Monitoring
Integrated Chat
Kommunicate
Is this is a good alternative?
Yes
No
Paid • Open Source
Online
Android
50 Kommunicate alternatives
Kommunicate is a customer messaging platform that enables businesses to engage with their customers through various channels such as live chat, chatbots, and customer support software. It provides a unified platform for managing customer conversations across different channels...
Kommunicate has no features, suggest some!
OpenChat
Is this is a good alternative?
Yes
No
Paid • Open Source
Software as a Service (SaaS)
Mac
Windows
Linux
10 OpenChat alternatives
OpenChat is an everyday user chatbot console that simplifies the utilization of large language models. With the advancements in AI, the installation and usage of these models have become overwhelming. OpenChat aims to address this challenge by providing a two-step setup process...
Suggest and vote on features
OpenChat Features
AI-Powered