Open Source Intercom AlternativesTop Help Desk Platforms & CRM Systems like Intercom

The best open source alternative to Intercom is Libredesk. If that doesn't suit you, our users have ranked more than 100 alternatives to Intercom and many of them is open source so hopefully you can find a suitable replacement. Other interesting open source alternatives to Intercom are FreeScout, Dolibarr, Chatwoot and OpenChat.

More about Intercom

Add Alternatives

Get a badge for your siteIntercom alternatives page was last updated Jun 18, 2026

Libredesk
10 likes
Self-hosted support platform offering multi-inbox management, smart automation, AI-assisted responses, granular permissions, macros, BI tools integration, SLAs, and command bar functionality.
Cost / License
Free
Open Source (AGPL-3.0)
Application typeApplication types
Help Desk
Customer Feedback Manager
Platforms
Self-Hosted
Docker
Good alternative?Is Libredesk a good alternative to Intercom?
FreeScout
42 likes
Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.
152 FreeScout alternatives
Cost / License
Freemium
Open Source (AGPL-3.0)
Application type
Help Desk
Platforms
Mac
Linux
Android
iPhone
Android Tablet
iPad
MySQL Community Edition
Self-Hosted
MariaDB
Laravel
PHP
Cloudron
+2
Good alternative?Is FreeScout a good alternative to Intercom?
Dolibarr
49 likes
Dolibarr ERP & CRM is a modern and easy to use open-source web software package to manage your business (customers, invoices, orders, products, stocks, agenda, e-mailings, shipments...).
146 Dolibarr alternatives
Cost / License
Free
Open Source (GPL-3.0)
Application typeApplication types
CRM
Inventory Management
Origin
France
EU
Platforms
Mac
Windows
Linux
Online
Android
Self-Hosted
PHP
Cloudron
France
EU
+7
Good alternative?Is Dolibarr a good alternative to Intercom?
Chatwoot
25 likes
Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.
267 Chatwoot alternatives
Cost / License
Freemium
Open Source
Application typeApplication types
Help Desk
CRM
Origin
United States
Platforms
Self-Hosted
Software as a Service (SaaS)
Cloudron
Online
Android
iPhone
iPad
Android Tablet
United States
+5
Good alternative?Is Chatwoot a good alternative to Intercom?

|
1comment
Chatwoot vs Intercom Comments
Positive comment by Guest · Feb 28, 2020
Clean user interface and the code is open source
1 of 1 comments
Chatwoot is Freemium and Open SourceIntercom is Paid and Proprietary
OpenChat
4 likes
OpenChat is an everyday user chatbot console that simplifies the utilization of large language models. With the advancements in AI, the installation and usage of these models have become overwhelming. OpenChat aims to address this challenge by providing a two-step setup process...
39 OpenChat alternatives
Cost / License
Paid
Open Source (MIT)
Platforms
Mac
Windows
Linux
Software as a Service (SaaS)
+3
Good alternative?Is OpenChat a good alternative to Intercom?
Tiledesk
12 likes
Open source live chat and AI chatbot platform featuring real-time multi-channel communication for web, Android, iOS, and WhatsApp, customizable widgets, automated chatbot-human handover, analytics, knowledge base integration, and GDPR compliance for complete customer support.
Cost / License
Freemium
Open Source
Application type
Help Desk
Origin
Italy
EU
Platforms
Online
Android
iPhone
Self-Hosted
Software as a Service (SaaS)
Wordpress
Italy
EU
+2
Good alternative?Is Tiledesk a good alternative to Intercom?

|
2comments
Tiledesk vs Intercom Comments
Positive comment by Nicola Lanzilotto · Mar 22, 2022
More functionality, cheaper, more user friendly
Positive comment by andrews_p · Sep 1, 2022
Chatbot human handoff is very easy. Love the semplicity to add or remove a chatbot from a conversation when needed!
2 of 2 comments
Tiledesk is Freemium and Open SourceIntercom is Paid and Proprietary
LimeJourney
2 likes
Efficiently engage customers using LimeJourney, a platform for targeted audience segmentation, personalized messaging, and AI-driven insights. Developers and marketers can design and optimize customer journeys, ensure on-brand communication, and make data-driven decisions with intuitive tools.
Cost / License
Freemium
Open Source
Application type
Email Marketing
Platforms
Online
Self-Hosted
Software as a Service (SaaS)
Docker
+1
Good alternative?Is LimeJourney a good alternative to Intercom?
Chaskiq
8 likes
Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.
182 Chaskiq alternatives
Cost / License
Free
Open Source
Origin
Uruguay
Platforms
Self-Hosted
Uruguay
+9
Good alternative?Is Chaskiq a good alternative to Intercom?

|
1comment
Chaskiq vs Intercom Comments
Positive comment by Guest · Aug 4, 2020
Chaskiq enable many of the features that intercom service has, segments, mailings, product tours, help center among others
1 of 1 comments
Chaskiq is Free and Open SourceIntercom is Paid and Proprietary
Papercups
1 like
Papercups is an open source live customer chat web app.
Cost / License
Freemium
Open Source (MIT)
Alerts
Discontinued
Platforms
Self-Hosted
Software as a Service (SaaS)
+4
Good alternative?Is Papercups a good alternative to Intercom?

|
1comment
Discontinued
The website is unavailable, and the latest update is from May 2022.
Papercups vs Intercom Comments
Positive comment by behanzin777 · Oct 22, 2022
Papercups is on maintenance mode from January 2022. There are no new major features in the near future: https://papercups.io/blog/papercups-maintenance
1 of 1 comments
Papercups is Freemium and Open SourceIntercom is Paid and Proprietary
erxes
3 likes
In a world where everything is shifting, especially the way we communicate, businesses need to keep up. But it doesn’t have to be so hard. Or expensive. erxes offers an all-in-one growth marketing platform for teams and individuals to take care of their customers.
Cost / License
Freemium
Open Source
Application type
Email Marketing
Origin
United States
Platforms
Online
Android
Self-Hosted
Software as a Service (SaaS)
United States
+3
Good alternative?Is erxes a good alternative to Intercom?
Hay.chat
1 like
AI customer service automation that resolves tickets by executing real actions in Shopify, Zendesk, Stripe, and more. Source-available. EU hosted.
Cost / License
Paid
Open Source
Application type
Help Desk
Origin
Portugal
EU
Platforms
Online
Software as a Service (SaaS)
Self-Hosted
Docker
Portugal
EU
+3
Good alternative?Is Hay.chat a good alternative to Intercom?
CRMlytics
2 likes
CRMlytics for WooCommerce pulls it out and turns it into something simple: who's checking out, who deserves a nudge, and roughly when each customer will likely order again.
Cost / License
Free
Open Source (GPL-2.0)
Application type
CRM
Platforms
Wordpress
WooCommerce
+4
Good alternative?Is CRMlytics a good alternative to Intercom?

12 of 25 Intercom alternatives

Open Source Intercom AlternativesTop Help Desk Platforms & CRM Systems like Intercom

Alternatives list

Libredesk

Cost / License

Application typeApplication types

Platforms

FreeScout

Cost / License

Application type

Platforms

Dolibarr

Cost / License

Application typeApplication types

Origin

Platforms

Chatwoot

Cost / License

Application typeApplication types

Origin

Platforms

Chatwoot vs Intercom Comments

OpenChat

Cost / License

Platforms

Tiledesk

Cost / License

Application type

Origin

Platforms

Tiledesk vs Intercom Comments

LimeJourney

Cost / License

Application type

Platforms

Chaskiq

Cost / License

Origin

Platforms

Chaskiq vs Intercom Comments

Papercups

Cost / License

Alerts

Platforms

Papercups vs Intercom Comments

erxes

Cost / License

Application type

Origin

Platforms

Hay.chat

Cost / License

Application type

Origin

Platforms

CRMlytics

Cost / License

Application type

Platforms