Let your users give feedback anywhere, anytime. With our solution, you can install a custom feedback button on your site and our screenshot functionality allows your users to simply select the part of your website they want to give feedback on.
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HelpMaster Alternatives
HelpMaster is described as 'If your business needs to log, track, manage, automate and escalate support issues, then please read on' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to HelpMaster for a variety of platforms, including Web-based, Windows, Android, iPhone and Linux apps. The best HelpMaster alternative is Freshdesk, which is free. Other great apps like HelpMaster are osTicket, Zendesk, UserVoice and UseResponse.
Alternatives list
DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.
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Sirportly is a feature-rich customer service / help desk application available as an online cloud service or downloadable web application. Features include email integration, knowledge bases, SLAs, flexible reporting, and a powerful API.
Cost / License
- Paid
- Proprietary
Platforms
- Linux
- Online
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Whether you need to create technical documentation for online Help, software and API documentation, policy & procedure manuals, knowledge bases or user guides, MadCap Flare allows you to create, manage and publish content to a variety of formats, including print, online...
Cost / License
- Paid
- Proprietary
Platforms
- Windows
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AJ Help Desk SaaS provides simple and effective help desk services to your customer support system. It covers customer support, ticket system and online help depends on your business needs.
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Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Online
- Windows Mobile
- Android
- iPhone
- Chrome OS
- Android Tablet
- Windows Phone
- iPad
- Kindle Fire
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Logicalware's help desk gives you all the tools to efficiently manage customer email and self-service support. It's web based, simple to use and integrates with existing phone support.
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Rapidr is a modern customer feedback management software that helps you capture & manage feedback in an organized way.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
HiKode Helpdesk X is a customer support tool, FAQ and help desk system. It is also a simple, widely-used, lightweight open source free ticket system developed mainly in PHP. Can be used to provide support to an online community, by solving tickets, adding a comprehensive FAQ...
Ukraine
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