HelpSumo is described as 'Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to HelpSumo for a variety of platforms, including Web-based, Windows, Android, iPhone and Mac apps. The best HelpSumo alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Freshdesk or osTicket. Other great apps like HelpSumo are Zendesk, UserVoice, UseResponse and Help Scout.