HelpSumo Alternatives

Apps similar to HelpSumo include Deskhero. It's paid, but osTicket and UserReport are free. Other options are Freshdesk, UserVoice, Zendesk and UseResponse. You're spoiled for choice with Help Desk Platforms like HelpSumo: we list more than 50 alternatives for the web, Windows, Android, iPhone and Mac.

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Alternatives
HelpSumo alternatives page was last updated

Alternatives list

  1. AzureDesk icon
     1 like

    Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2017

    Platforms

    • Chrome OS
    • Online
    • Self-Hosted
    Good alternative?
     
  2. BlueFolder icon
     1 like

    Regain control with field service management software from BlueFolder. Easily service customer needs, schedule technicians, manage service requests, and quickly invoice.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2012

    Platforms

    • Online
    Good alternative?
     
  3. HelpShift icon
     4 likes

    Helpshift delivers scalable customer service in your mobile apps and mobile websites. CRM for mobile enabling customer conversations inside your app.

    Cost / License

    • Paid
    • Proprietary

    Since

    • Since 2014

    Platforms

    • Online
    Good alternative?
     
  4. ClickDesk icon
     14 likes

    ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype and Google Talk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2011

    Platforms

    • Online
    Good alternative?
     
  5. HunchBuzz icon
     28 likes

    Idea/Innovation Management software for Companies, Government, Education, NGO's.

    Cost / License

    • Freemium
    • Proprietary

    Since

    • Since 2012

    Platforms

    • Windows
    • Mac
    • Online
    Good alternative?
     
  6. Automated helpdesk for startups and SMEs with a ticket-based system, extensive customizability, integrations with multiple platforms, frequent updates, analytics capabilities, and tools for efficient query management and improved customer retention.

    Cost / License

    • Paid
    • Open Source

    Application type

    Since

    • Since 2016

    Platforms

    • Windows
    • Mac
    • Linux
    • Online
    • Self-Hosted
    • Android
    • iPhone
    • PHP
    • MySQL Community Edition
    • Apache HTTP Server
    Good alternative?
     
  7. Casengo icon
     3 likes

    We at Casengo believe that dissatisfied customers care about one thing only: direct action. If they have a question – and they usually do – they want the right answer right away. That’s why we built Casengo: adjustable and affordable social customer support software with great...

    Cost / License

    • Paid
    • Proprietary

    Since

    • Since 2012

    Platforms

    • Online
    Good alternative?
     
  8. eBLVD icon
     3 likes

    Get unlimited access to cloud-based remote access, web conference, remote support, or help desk service for a dollar a day.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2014

    Platforms

    • Online
    Good alternative?
     
  9. Maian Support icon
     2 likes

    Support is an integral part of any business and good support helps you to build a solid relationship between you and your clients. Maian Support helps you to build this confidence by providing an easy to use support system completely free of charge.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Since

    • Since 2015

    Platforms

    • Self-Hosted
    • PHP
    Good alternative?
     
  10. Engati icon
     2 likes

    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

    Cost / License

    • Freemium
    • Proprietary

    Since

    • Since 2020

    Platforms

    • Software as a Service (SaaS)
    • Android
    • iPhone
    • Google Drive - Sheets
    • Salesforce.com
    • Zapier
    • Google Calendar
    Good alternative?
     
  11. Raiseaticket icon
     3 likes

    Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

    Cost / License

    • Free
    • Proprietary

    Application type

    Since

    • Since 2020

    Platforms

    • Software as a Service (SaaS)
    Good alternative?
     
  12. Cerb icon
     8 likes

    Cerb6 is a fast and flexible web-based platform for business collaboration and automation. Remember anything about anyone, collaborate from anywhere, deftly reply to a flood of email, automate, stay informed, capture feedback, track time, flag opportunities, manage tasks, share...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2010

    Platforms

    • Windows
    • Mac
    • Linux
    • Online
    • US flagUnited States
    Pages allow you to build your own productivity H.Q.
    Good alternative?
     
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