Help Scout Alternatives

Apps similar to Help Scout include Deskhero. It's paid, but Libredesk and osTicket are free. Other options are FreeScout, Freshdesk, HelpDesk by LiveChat and Zendesk. Help Desk Platforms like Help Scout are a crowded field, with more than 100 alternatives for the web, Windows, Android, iPhone and Mac.

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Help Scout alternatives page was last updated Jul 13, 2026

LabiDesk
Like
LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!.
Cost / License
Paid
Proprietary
Application type
Help Desk
Platforms
Online
Software as a Service (SaaS)
+6
Good alternative?Is LabiDesk a good alternative to Help Scout?
SupportPal
1 like
SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...
143 SupportPal alternatives
Cost / License
Paid
Proprietary
Application type
Help Desk
Origin
United Kingdom
Platforms
Online
Self-Hosted
United Kingdom
Good alternative?Is SupportPal a good alternative to Help Scout?
Auralis AI
Like
Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.
Cost / License
Paid
Proprietary
Application type
CRM
Platforms
Online
Software as a Service (SaaS)
Good alternative?Is Auralis AI a good alternative to Help Scout?
Ad
HelpCrunch
Platform centralizes live chat, in-app messaging, automated email marketing, and ticketing with personalized, targeted campaigns, feedback collection, integrations such as WordPress and Shopify, and unified multi-channel support ...

https://www.helpcrunch.com
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Desky Support
Like
Desky is the simplified helpdesk ticketing system + Live chat platform or startups and businesses.
Cost / License
Freemium
Proprietary
Application type
Help Desk
Origin
India
Platforms
Android
iPhone
HESK
Help Scout
Freshchat
Software as a Service (SaaS)
Bitrix24
Freshdesk
Zendesk
Zendesk Chat
India
+3
Good alternative?Is Desky Support a good alternative to Help Scout?
qbilon
Like
qbilon is a unified asset data platform that automatically discovers IT assets, maps dependencies, synchronizes CMDBs, and provides monitoring insights across hybrid IT environments.
Cost / License
Paid
Proprietary
Origin
Germany
EU
Platforms
Online
Software as a Service (SaaS)
Germany
EU
+3
Good alternative?Is qbilon a good alternative to Help Scout?
KnoBis
1 like
KnoBis is a searchable knowledge base software that allows companies to capture and organise knowledge generated in teams, and make it shareable and accessible to those who need them.
Cost / License
Paid
Proprietary
Platforms
Online
Good alternative?Is KnoBis a good alternative to Help Scout?
SageTalk
Like
Live Chat Platform for the automation age. Automate your chats & repurpose your staff to be more effective.
Cost / License
Paid
Proprietary
Platforms
Online
Good alternative?Is SageTalk a good alternative to Help Scout?
ChatsLoop
Like
Easily add an AI chatbot to any website in minutes with no coding, as it crawls your site to build a multilingual knowledge base, handles 24/7 automated responses to visitor questions, captures lead details in conversation, and provides analytics dashboard.
52 ChatsLoop alternatives
Cost / License
Paid
Proprietary
Application type
AI Chatbot
Origin
Sweden
EU
Platforms
Online
Self-Hosted
Software as a Service (SaaS)
Wordpress
Sweden
EU
Good alternative?Is ChatsLoop a good alternative to Help Scout?
R
R
RepairShopr
Like
All-in-one computer repair ticketing system.
77 RepairShopr alternatives
Cost / License
Paid
Proprietary
Platforms
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Android Tablet
iPad
R
Good alternative?Is RepairShopr a good alternative to Help Scout?
ReadyDesk
Like
Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.
Cost / License
Paid
Proprietary
Application type
Help Desk
Platforms
Windows
Online
Self-Hosted
Good alternative?Is ReadyDesk a good alternative to Help Scout?
HelpFred
Like
HelpFred is an AI-first autonomous support agent that handles email inboxes automatically. It learns brand voice and policies from existing data to draft or send 24/7 responses.
Cost / License
Freemium
Proprietary
Application type
Help Desk
Origin
Denmark
EU
Platforms
Online
Denmark
EU
Good alternative?Is HelpFred a good alternative to Help Scout?
Cenvero Orion
Like
Cenvero Orion is an AI support agent you can embed on any website. It answers customer questions instantly using your knowledge base, suppresses hallucinations post-inference, and automatically escalates complex issues to human agents with ticket creation.
60 Cenvero Orion alternatives
Cost / License
Freemium
Proprietary
Application typeApplication types
Help Desk
AI Chatbot
Origin
International
Platforms
Online
Global
Good alternative?Is Cenvero Orion a good alternative to Help Scout?

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Help Scout Alternatives

Alternatives list

LabiDesk

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SupportPal

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Auralis AI

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Desky Support

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qbilon

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KnoBis

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SageTalk

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ChatsLoop

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RepairShopr

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ReadyDesk

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HelpFred

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Cenvero Orion

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