Apps similar to Help Scout include Deskhero. It's paid, but Libredesk and osTicket are free. Other options are FreeScout, Freshdesk, HelpDesk by LiveChat and Zendesk. Help Desk Platforms like Help Scout are a crowded field, with more than 100 alternatives for the web, Windows, Android, iPhone and Mac.
Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.
Indonesia
At RogerRoger, we make life easier for sales and recruitment professionals by fixing inbox chaos. Our platform merges email and LinkedIn messages into a shared inbox. From there, messages can be processed in workspaces with Kanban boards, helping you stay organized, set up sales...
Netherlands
EU
Your conversations already happen in Slack, why not your shared inbox? Collaborate on emails, comment, add notes and reply directly from Slack.
Ensure organisation continuity, produce required outcomes, and be positioned to support current and new processes efficiently and effectively.
An omnichannel communications platform, great for help desks and contact centers, that helps you centralise all customer support conversations across email, voice, SMS, live chat, and WhatsApp.
Singapore
Launch and train virtual agents that double your automation rate with AI expertise.
Help Desk and Messaging Platform for Support, Sales, and Service. Win more raving fans with the only helpdesk you’ll ever need. An easy to use customer service platform for all channels. From your very first support rep to one hundred—and beyond!
initdesk is an AI-powered, email-first help desk for solo founders and small teams. It turns support emails into tickets, suggests AI-drafted replies, auto-tags messages, and lets you “teach” an AI Assistant with your FAQs/docs.
Deskie is a customer support platform that offers a comprehensive suite of features designed to help businesses provide exceptional customer service. We believe in providing a transparent and affordable solution.
Automates WhatsApp, Instagram & Facebook messaging for appointment-based businesses (instant replies, confirmations, reminders, and review requests).
SpainEU
BDLP Desk is a shared email helpdesk that turns Gmail and IMAP inboxes into assignable support tickets, helping teams manage customer communication efficiently without per-user mailboxes.
South Africa
United States
