HappyFox is described as 'Web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to HappyFox for a variety of platforms, including Web-based, Windows, iPhone, Android and SaaS apps. The best HappyFox alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Freshdesk or osTicket. Other great apps like HappyFox are HelpDesk, Zendesk, UserVoice and LiveAgent.
Kapdesk is a SaaS based customer support app, which is flexible and customizable software. It supports Ticketing System via email support, Live chat support, phone support and social media customer support.
Send & Receive emails in Trello, where you can collaborate and get more done. For email help desks, CRM, workflow and automation. Add the Power-Up in Trello, then connect Trello to a shared email address like hello@example.com.
Launch and train virtual agents that double your automation rate with AI expertise.
Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
Feedback Button is a lightweight & unobtrusive feedback widget for collecting customer feedback directly from your website.
Cenvero Orion is an AI support agent you can embed on any website. It answers customer questions instantly using your knowledge base, suppresses hallucinations post-inference, and automatically escalates complex issues to human agents with ticket creation.
Selvo is help center software for SaaS teams. It helps companies with 5 to 50 employees build customer-facing knowledge bases that look professional out of the box.
Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.
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