ChangeGear’s web-based IT Service Management (ITSM) software solution enables IT organizations to efficiently resolve IT requests and track, manage, and control IT services. The Service Desk edition includes the seamless integration of key ITSM processes: Incident Management...
Happi.team Alternatives
Happi.team is described as 'Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs' and is an app in the business & commerce category. There are more than 100 alternatives to Happi.team for a variety of platforms, including Web-based, Windows, Android, iPhone and SaaS apps. The best Happi.team alternative is FreeScout, which is both free and Open Source. Other great apps like Happi.team are HubSpot, Freshdesk, osTicket and Zendesk.
Alternatives list
Helloumi is a Conversational Commerce platform that gathers main instant messaging channels to allow business be where their customers are.
Cost / License
- Paid
- Proprietary
Platforms
- Online


+1
SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...



Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
Blinger.io is an omni-channel software platform which allows companies to connect to their customers through popular messengers, e-mail and live chat with a single API, interface or integration with helpdesks.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
- Chrome OS
GetSmily’s software allows companies to measure the emotional engagement of their stakeholders (customers, partners, visitors) right from their websites thanks to a widget collecting user feedback and web analytics.

Help Desk Authority is comprehensive help desk software for small and medium sized businesses that allow help desk technicians to manage tickets and assets

ZupportDesk live chat and help desk software offers a Cloud based CRM solution for online customer support and website monitoring.
HaloITSM is an IT service management solution that helps businesses streamline the incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and...
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Software as a Service (SaaS)


+1
CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality.

SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...

HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team. Offers Support Ticket Management, Knowledge Base / FAQs, and Self-Service Portal in one low-cost...


+4



































