Znuny is a fork of the OTRS Community Edition - The main goal is to be compatible to previous versions, so that users can reuse their addons and configurations. The feature set is the same and will be extended in the future.
Germany
EU
Happi.team Alternatives
Happi.team is described as 'Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs' and is an app in the business & commerce category. There are more than 100 alternatives to Happi.team for a variety of platforms, including Web-based, Windows, Android, iPhone and SaaS apps. The best Happi.team alternative is FreeScout, which is both free and Open Source. Other great apps like Happi.team are HubSpot, Freshdesk, osTicket and Zendesk.
Alternatives list
Sidequest makes you love your helpdesk again, by combining the reliability of traditional ticketing systems and the ease of use of modern task managers inside Slack. It allows your workspace members to create tasks in public or private support channels, but also for each other...
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Slack
- Software as a Service (SaaS)
+3
Rapidr is a modern customer feedback management software that helps you capture & manage feedback in an organized way.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
S1 is a Customer Service Software that allows you to provide great customer support integrating every digital channel into a single multichannel platform. It is the perfect solution for Contact Center Proffesionals.
iKode Helpdesk X is a customer support tool, FAQ and help desk system. It is also a simple, widely-used, lightweight open source free ticket system developed mainly in PHP. Can be used to provide support to an online community, by solving tickets, adding a comprehensive FAQ...
I
Computer repair shop software. Ticketing, invoicing, inventory, CRM, SLA, calendar and marketing features all included. Great for small repair shops or huge organizations.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Windows Mobile
- Android
- iPhone
- Chrome OS
- Android Tablet
- Windows Phone
- iPad
+7
iAdvize is a conversational platform that allows more than 2,000 brands in 100 countries to bring a profitable human touch to the digital experience at scale, using a blend of human touch and artificial intelligence. We connect customers with experts available 24/7 via messaging.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Android
- iPhone
- iPad
+9
Emojics is a revolutionary tool that helps all kinds of web sites to collect feedback and leads, analyzing the sentiment reaction of users.
OvationCXM, the leading AI-infused customer experience management (CXM) provider, helps companies identify and resolve real-time friction points in customer journeys across digital, back-office, and partner touch points.
IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a SaaS model or as self-hosted solution.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Android
- iPhone
- iPad
- Self-Hosted
- Microsoft SQL Server
- ASP.NET MVC
- Microsoft IIS
Callmaker allows your visitors get a callback within 25 seconds from your website. Our AI analyzes visitor behavior and shows a pop-up when they are ready to buy. A visitor gets a callback, and you get a lead on the phone. Boost your sales instantly!.
Cost / License
- Paid
- Proprietary
Platforms
- Online
United States
China
France
