Free GLPI AlternativesHelp Desk Platforms & Inventory Management Tools like GLPI

The best free alternative to GLPI is Spiceworks. If that doesn't suit you, our users have ranked more than 50 alternatives to GLPI and many of them is free so hopefully you can find a suitable replacement. Other interesting free alternatives to GLPI are Freshdesk, osTicket, Lansweeper and NetBox.

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GLPI alternatives are mainly Help Desk Platforms but may also be Inventory Management Tools or IT Service Management Software.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of GLPI.
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GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS)...

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GLPI alternatives page was last updated Nov 3, 2024
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Alternatives
  1. Spiceworks icon
     83 likes
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    Spiceworks is a software suite for IT professionals to manage networks, troubleshoot issues, and handle IT tasks. It offers free online tools for network connectivity management, remote computer access, user activity monitoring, contract tracking, and inventory scanning.

    134 Spiceworks alternatives

    License model

    • FreeProprietary

    Platforms

    • Windows
    • Online
    • Android
    • Android Tablet

    Spiceworks Features

    1.  Knowledge base
    2.  Hardware Monitoring
    3.  Helpdesk Ticketing
    4.  IT Asset Management
    5.  Product Reviews
    6.  Network Mapping

    Spiceworks VS GLPI

     
    • Spiceworks is the most popular Web-based, Windows, Android & Android Tablet alternative to GLPI.

    • Spiceworks is the most popular free alternative to GLPI.

    • Spiceworks is Free and ProprietaryGLPI is Paid and Open Source
  2. Freshdesk icon
     124 likes
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    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    45 Freshdesk alternatives

    License model

    • FreemiumProprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace

    Freshdesk Features

    1.  Ad-free
    2.  Pricing per agent
    3.  Customer service
    4.  Ads monitoring
    5.  AI-Powered
    6.  Automatic customer engagement
    7.  Scheduled Reports
    8.  Task assignments
    9.  Supports SSL Certificates

    Freshdesk VS GLPI

     
    • Freshdesk is the most popular Mac, iPhone, Linux & iPad alternative to GLPI.

    • Freshdesk is Freemium and ProprietaryGLPI is Paid and Open Source
  3. osTicket icon
     70 likes
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    Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

    106 osTicket alternatives

    License model

    • FreeOpen Source

    Platforms

    • Windows
    • Linux
    • Online
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    • Cloudron

    osTicket Features

    1.  Ad-free
    2.  Helpdesk Ticketing
    3.  Dockerized

    osTicket VS GLPI

     
    • osTicket is the most popular Self-Hosted alternative to GLPI.

    • osTicket is the most popular Open Source alternative to GLPI.

    • osTicket is Free and Open SourceGLPI is Paid and Open Source
  4. Lansweeper icon
     23 likes
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    Lansweeper discovers Windows, Linux and Mac machines in your network. In addition, it inventories network devices such as Printers, Routers and Switches.

    48 Lansweeper alternatives

    License model

    • FreemiumProprietary

    Platforms

    • Windows

    Lansweeper Features

    1.  Network Discovery
    2.  IT Asset Management
    3.  Asset Management
    4.  Software Deployment
    5.  Network Tools

    Lansweeper VS GLPI

     
  5. NetBox icon
     20 likes
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    NetBox is an open source web application designed to help manage and document computer networks. Initially conceived by an engineering team at DigitalOcean, it was developed specifically to address the needs of network and infrastructure engineers.

    19 NetBox alternatives

    License model

    • FreeOpen Source

    Platforms

    • Mac
    • Linux
    • Self-Hosted

    NetBox Features

    1.  IPAM
    2.  Network Tools

    NetBox VS GLPI

     
  6. Snipe-IT icon
     19 likes
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    Easily see which assets are assigned, to whom, and their physical location. Check them back into inventory with one click, or click through to see the asset's complete history. Seeing what assets are currently deployed, pending (brand new awaiting software installs, out for...

    44 Snipe-IT alternatives

    License model

    • FreemiumOpen Source

    Platforms

    • Online
    • Self-Hosted
    • Cloudron

    Properties

    1.  Lightweight

    Features

    1.  IT Asset Management
    2.  License Management
    3.  Custom fields
    4.  No Coding Required
    5.  Ad-free
    6.  Commercial Skipping
    7.  Docker Container

    Snipe-IT VS GLPI

     
  7. Copy a direct link to this comment to your clipboard

    Jira Service Management is a platform that unifies development, IT, and business teams for efficient service delivery. It offers features for ITSM, customer service, and HR functions. The platform uses AI to manage services, centralize requests, automate support interactions...

    24 Jira Service Management alternatives

    License model

    • FreemiumProprietary

    Platforms

    • Online
    • Software as a Service (SaaS)

    Jira Service Management Features

    1.  Customer service
    2. JIRA icon  Jira integration
    3.  AI-Powered

    Jira Service Management VS GLPI

     
  8. HESK icon
     13 likes
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    Price: FREE, Language: PHP/MySQL, Type: Web-based, Features: unlimited tickets, categories, knowledgebase, attachments and more.

    13 HESK alternatives

    License model

    • FreeProprietary

    Application type

    Platforms

    • Windows
    • Linux
    • Online

    HESK VS GLPI

     
  9. IT Asset Tool icon
     22 likes
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    IT Asset Tool is a powerful free software to inventor and monitor your network. It's easy approach allows to operate in a short time. With an essential interface, IT Asset Tool analyzes all windows hosts including their software and hardware features for an efficent...

    29 IT Asset Tool alternatives

    License model

    • FreemiumProprietary

    Platforms

    • Windows

    IT Asset Tool Features

    1.  Security Monitoring
    2.  Centralized alert system
    3.  System management
    4.  Hardware Monitoring
    5.  Asset Management

    IT Asset Tool VS GLPI

     
  10. Copy a direct link to this comment to your clipboard

    10 years mature OCS Inventory NG, an OpenSource computer inventory and package deployment system for Win32 and Unix and Apple and Linux. Works with glpi-project.org helpdesk.

    13 Ocsinventory-ng.org alternatives

    License model

    • FreeOpen Source

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • GLPI

    Properties

    1.  Lightweight

    Features

    1.  No registration required
    2.  Portable
    3.  Works Offline
    4.  Ad-free
    5.  Network Discovery

    Ocsinventory-ng.org VS GLPI

     
  11. Ralph icon
     14 likes
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    Lightweight Assets Management System for Data Center and Back Office. It is an Open Source project provided on Apache v2.0 License.

    23 Ralph alternatives

    License model

    • FreeOpen Source

    Platforms

    • Linux
    • Self-Hosted
    Discontinued

    "Effective January 1, 2024, all development and maintenance activities associated with the Ralph project on Allegro's GitHub will be discontinued. This means that no further updates or modifications will be applied to the codebase. However, the current version of the code available in the repository will remain the property of the community, allowing individuals to continue contributing to and developing Ralph as they deem appropriate."

    Properties

    1.  Customizable

    Features

    1.  REST API
    2.  IT Asset Management
    3.  Asset Management

    Ralph VS GLPI

     
    Comments about Ralph as an Alternative to GLPI
    Mahdy Abdelmotaleb
    Positive Dec 5, 2018
    0

    Ralph is a good replacement for GLPI in regards to IT asset management. However, it will not replace it for Ticket systems.

    GLPI Icon
    Ralph icon
    • Ralph is Free and Open SourceGLPI is Paid and Open Source
  12. Copy a direct link to this comment to your clipboard

    An open source ticket management & help desk solution. A freshdesk alternative.

    49 Peppermint Ticket Management alternatives

    License model

    • FreeOpen Source

    Application type

    Platforms

    • Docker
    • Self-Hosted

    Peppermint Ticket Management VS GLPI

     
12 of 29 GLPI alternatives