AzureDesk Alternatives

AzureDesk is described as 'Helpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to AzureDesk for a variety of platforms, including Web-based, Windows, Android, iPhone and Linux apps. The best AzureDesk alternative is Freshdesk, which is free. Other great apps like AzureDesk are osTicket, Zendesk, UserVoice and UseResponse.

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Alternatives list

  1. SupportPal icon
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    SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...

    140 SupportPal alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
     
  2. Copy a direct link to this comment to your clipboard

    ChangeGear’s web-based IT Service Management (ITSM) software solution enables IT organizations to efficiently resolve IT requests and track, manage, and control IT services. The Service Desk edition includes the seamless integration of key ITSM processes: Incident Management...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
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    Deskulu is an oensource helpdesk built by Taskulu and based on Drupal. It inherits all Drupal's flexibility and plethora of modules that allow you to add more functionality.

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Self-Hosted
    • Drupal
     
  4. HelpSumo icon
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    HelpSumo Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
     
  5. Jelly icon
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    Jelly is a shared email solution that makes it simple and affordable for a team of people to share an email address (or several addresses). Whether a help desk or a community platform, Jelly will help your team focus on the conversations that matter, and save you some money in the process.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  6. Sygma icon
     2 likes
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    Cloud solution for IT work: organize, manage, speed up and measure you work. Help Desk, web Ticket System and CRM. Manage asset, items, expire, license, hardware. Agent monitoring.Integration with Teamviewer, Vmware, Kayako, 1Backup, Stellar.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
     
  7. Copy a direct link to this comment to your clipboard

    Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.

    Cost / License

    • Freemium (Pay once or Subscription)
    • Open Source

    Application type

    Platforms

    • Online
    • Self-Hosted
     
  8. PhaseWare icon
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    PhaseWare Tracker, Event Engine, Self Service, and Live Chat:

    Offer 24/7/365 customer support. Communicate with your customers through multiple channels. Never let another incident fall through the cracks.

    Take control of your incident management process with PhaseWare.

    Pha.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  9. Copy a direct link to this comment to your clipboard

    For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
     
  10. Directly icon
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    Launch and train virtual agents that double your automation rate with AI expertise.

    Cost / License

    • Pay once
    • Proprietary

    Platforms

    • Online
     
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    HelpDeskSaaS is a Help Desk Software as a Service for Customer Service and Support that lets you manage user tickets, organize your work and assign tasks to your help desk team. Offers Support Ticket Management, Knowledge Base / FAQs, and Self-Service Portal in one low-cost...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  12. Copy a direct link to this comment to your clipboard

    All-in-one computer repair ticketing system.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
     
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