AzureDesk Alternatives

Alternatives list

1. 

   

   Mioot

    Like

   Mioot Live Chat Software is a leading customer support solutions provider includes live chat, Live Chat software, Live Support, live help, Live Help Software, online chat help, online website support software.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Since

   • Since 2012

   Platforms

   • Windows

   

   More about Mioot  

   

   Good alternative?Is Mioot a good alternative to AzureDesk?

    
2. 

   

   SupportPal

    1 like

   SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Origin

   • United Kingdom

   Since

   • Since 2016

   Platforms

   • Online
   • Self-Hosted

   • United Kingdom

   

   

   

   More about SupportPal  

   

   Good alternative?Is SupportPal a good alternative to AzureDesk?

    
4. 

   

   Spekco.com

    Like

   Repair shop software: ticket workflow automation and a fully integrated point of sale, in one system.

   Cost / License

   • Paid
   • Proprietary

   Origin

   • United States

   Since

   • New

   Platforms

   • Online

   • United States

   

   

   More about Spekco.com  

   

   Good alternative?Is Spekco.com a good alternative to AzureDesk?

    
5. Ad

   

   

   Freshdesk

   Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, s...

   https://www.freshworks.com

   Learn More
6. 

   

   ChangeGear

    Like

   ChangeGear’s web-based IT Service Management (ITSM) software solution enables IT organizations to efficiently resolve IT requests and track, manage, and control IT services. The Service Desk edition includes the seamless integration of key ITSM processes: Incident Management...

   Cost / License

   • Paid
   • Proprietary

   Application typeApplication types

   • Help Desk
   • IT Service Management

   Origin

   • United States

   Since

   • Since 2012

   Platforms

   • Online

   

   Good alternative?Is ChangeGear a good alternative to AzureDesk?

    
7. D

   D

   Deskulu

    Like

   Deskulu is an oensource helpdesk built by Taskulu and based on Drupal. It inherits all Drupal's flexibility and plethora of modules that allow you to add more functionality.

   Cost / License

   • Free
   • Open Source

   Application type

   • Help Desk

   Origin

   • Türkiye

   Since

   • Since 2016

   Platforms

   • Self-Hosted
   • Drupal

   • Türkiye

   

   

   

   More about Deskulu  

   D

   

   Good alternative?Is Deskulu a good alternative to AzureDesk?

    
9. 

   

   HelpSumo

    Like

   HelpSumo Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Since

   • Since 2014

   Platforms

   • Mac
   • Windows
   • Linux

   

   

   

   +1

   

   More about HelpSumo  

   

   Good alternative?Is HelpSumo a good alternative to AzureDesk?

    
10. 

    

    versaSRS Service Management

     1 like

    Ensure organisation continuity, produce required outcomes, and be positioned to support current and new processes efficiently and effectively.

    Cost / License

    • Paid
    • Proprietary

    Application typeApplication types

    • Help Desk
    • CRM

    Since

    • Since 2015

    Platforms

    • Windows

    

    More about versaSRS Service Management  

    

    Good alternative?Is this a good alternative to AzureDesk?

     
11. 

    

    Jelly

     Like

    Jelly is a shared email solution that makes it simple and affordable for a team of people to share an email address (or several addresses). Whether a help desk or a community platform, Jelly will help your team focus on the conversations that matter, and save you some money in the process.

    Cost / License

    • Paid
    • Proprietary

    Application type

    • Team Collaboration

    Since

    • Since 2024

    Platforms

    • Online
    • Software as a Service (SaaS)

    

    

    

    +1

    

    More about Jelly  

    

    Good alternative?Is Jelly a good alternative to AzureDesk?

     
12. 

    

    Sygma

     2 likes

    Cloud solution for IT work: organize, manage, speed up and measure you work. Help Desk, web Ticket System and CRM. Manage asset, items, expire, license, hardware. Agent monitoring.Integration with Teamviewer, Vmware, Kayako, 1Backup, Stellar.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    • Help Desk

    Since

    • Since 2016

    Platforms

    • Mac
    • Windows
    • Linux
    • Online

    

    

    

    +7

    

    More about Sygma  

    

    Good alternative?Is Sygma a good alternative to AzureDesk?

     
13. 

    

    Awesome Support

     Like

    Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.

    Cost / License

    • Freemium
    • Open Source (GPL-2.0)

    Application type

    • Help Desk

    Since

    • Since 2018

    Platforms

    • Online
    • Self-Hosted

    

    

    

    +9

    

    More about Awesome Support  

    

    Good alternative?Is Awesome Support a good alternative to AzureDesk?

     
14. 

    

    PhaseWare

     Like

    PhaseWare Tracker, Event Engine, Self Service, and Live Chat:

    Offer 24/7/365 customer support. Communicate with your customers through multiple channels. Never let another incident fall through the cracks.

    Take control of your incident management process with PhaseWare.

    Pha.

    Cost / License

    • Paid
    • Proprietary

    Application type

    • Help Desk

    Origin

    • United States

    Since

    • Since 2010

    Platforms

    • Online

    • United States

    

    

    More about PhaseWare  

    

    Good alternative?Is PhaseWare a good alternative to AzureDesk?

     
15. 

    

    Directly

     Like

    Launch and train virtual agents that double your automation rate with AI expertise.

    Cost / License

    • Paid
    • Proprietary

    Application typeApplication types

    • Help Desk
    • Customer Feedback Manager

    Origin

    • United States

    Since

    • Since 2015

    Platforms

    • Online

    

    Good alternative?Is Directly a good alternative to AzureDesk?