AzureDesk Alternatives

Alternatives list

1. 

   

   LabiDesk

    Like

   LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Since

   • Since 2020

   Platforms

   • Online
   • Software as a Service (SaaS)

   

   

   

   +6

   

   More about LabiDesk  

   

   Good alternative?Is LabiDesk a good alternative to AzureDesk?

    
2. 

   

   SmarterTrack Help Desk 7

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   SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Origin

   • United States

   Since

   • Since 2011

   Platforms

   • Windows

   • United States

   

   More about SmarterTrack Help Desk 7  

   

   Good alternative?Is this a good alternative to AzureDesk?

    
4. 

   

   iET ITSM

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   iET Solutions provides the industry’s most flexible and comprehensive, out-of-the-box IT Service Management (ITSM) solution. Fully integrated, highly configurable and built to scale, iET ITSM can easily meet any organization’s needs.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • IT Service Management

   Origin

   • United States

   Since

   • Since 2012

   Platforms

   • Online

   

   Good alternative?Is iET ITSM a good alternative to AzureDesk?

    
5. Ad

   

   

   Freshdesk

   Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, s...

   https://www.freshworks.com

   Learn More
6. 

   

   Hello Charles

    Like

   Seamless end-to-end conversational commerce suite. Charles helps brands to pioneer Conversational Commerce by integrating shop systems, chat apps & bots in one intuitive design.

   Cost / License

   • Paid
   • Proprietary

   Origin

   • Germany
   • EU

   Since

   • Since 2021

   Platforms

   • Online
   • Software as a Service (SaaS)

   • Germany
   • EU

   

   

   

   +3

   

   More about Hello Charles  

   

   Good alternative?Is Hello Charles a good alternative to AzureDesk?

    
7. 

   

   GetSmily

    Like

   GetSmily’s software allows companies to measure the emotional engagement of their stakeholders (customers, partners, visitors) right from their websites thanks to a widget collecting user feedback and web analytics.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Customer Feedback Manager

   Origin

   • Belgium
   • EU

   Since

   • Since 2014

   Platforms

   • Online

   • Belgium
   • EU

   

   More about GetSmily  

   

   Good alternative?Is GetSmily a good alternative to AzureDesk?

    
9. 

   

   Bornevia

    Like

   Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.

   Cost / License

   • Paid
   • Proprietary

   Application typeApplication types

   • Help Desk
   • Customer Feedback Manager

   Origin

   • Indonesia

   Since

   • Since 2016

   Platforms

   • Online
   • Android

   • Indonesia

   

   

   

   +3

   

   More about Bornevia  

   

   Good alternative?Is Bornevia a good alternative to AzureDesk?

    
10. 

    

    Product Pains

     Like

    Giving users a louder voice to help teams build better products.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    • Customer Feedback Manager

    Origin

    • United States

    Since

    • Since 2016

    Alerts

    • Discontinued

    Platforms

    • Online

    

    Good alternative?Is Product Pains a good alternative to AzureDesk?

     
11. 

    

    Helpman

     Like

    Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.

    Cost / License

    • Paid
    • Proprietary

    Application type

    • Customer Feedback Manager

    Since

    • Since 2016

    Platforms

    • Online

    

    

    

    +6

    

    More about Helpman  

    

    Good alternative?Is Helpman a good alternative to AzureDesk?

     
12. 

    

    chatarmin.com

     Like

    We are a distinguished WhatsApp Marketing Provider, specializing in elevating E-Commerce Brands partnered with Shopify, Shopware, and Klaviyo. Our expertise lies in crafting automated flows, executing bulk campaigns and offering rich integrations for your e-commerce brand's engagement.

    Cost / License

    • Paid
    • Proprietary

    Since

    • Since 2023

    Platforms

    • Online
    • Software as a Service (SaaS)

    

    

    

    More about chatarmin.com  

    

    Good alternative?Is chatarmin.com a good alternative to AzureDesk?

     
13. 

    

    iPerceptions

     1 like

    Our Active Research Platform and expertise turns insight into action. Engage with your customers through our sophisticated intercept technologies for mobile, desktop and tablet. Do the feedback research you want with surveys and Comments Cards.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    • Survey Creator

    Origin

    • United States

    Since

    • Since 2013

    Platforms

    • Online

    

    Good alternative?Is iPerceptions a good alternative to AzureDesk?

     
14. 

    

    Kapdesk

     Like

    Kapdesk is a SaaS based customer support app, which is flexible and customizable software. It supports Ticketing System via email support, Live chat support, phone support and social media customer support.

    Cost / License

    • Paid
    • Proprietary

    Origin

    • United Kingdom

    Since

    • Since 2016

    Platforms

    • Android
    • iPhone
    • Android Tablet

    • United Kingdom

    

    More about Kapdesk  

    

    Good alternative?Is Kapdesk a good alternative to AzureDesk?

     
15. 

    

    EasyVista

     1 like

    EasyVista - comprehensive, modular and integrated

    • IT Service Management
    • IT Asset Management
    • IT Financial Management
    • IT Project Management.

    Cost / License

    • Paid
    • Proprietary

    Application type

    • IT Service Management

    Origin

    • France
    • EU

    Since

    • Since 2012

    Platforms

    • Online

    

    Good alternative?Is EasyVista a good alternative to AzureDesk?