AzureDesk Alternatives

Apps similar to AzureDesk include Deskhero. It's paid, but osTicket is free. Other options are FreeScout, Freshdesk, Fernand and UserVoice. There's no shortage of Help Desk Platforms like AzureDesk, with more than 100 alternatives for the web, Windows, Android, iPhone and Linux.

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Alternatives
AzureDesk alternatives page was last updated

Alternatives list

  1. HelpSite icon
     Like

    The easiest way to create a public or private hosted knowledge base for your customers or employees. Fully customizable and searchable.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Since

    • Since 2015

    Platforms

    • Online
    Good alternative?
     
  2. ContextSmith icon
     1 like

    ContextSmith turns emails into customer insights, empowering customer success and services teams to upsell more, reduce risks, and scale faster with less manpower.

    Cost / License

    • Paid
    • Proprietary

    Since

    • Since 2016

    Platforms

    • Online
    • Salesforce.com
    • Gmail
    • Zendesk
    Good alternative?
     
  3. UserDeck icon
     Like

    UserDeck provides embedded support software that works with your existing website.

    Cost / License

    • Freemium
    • Proprietary

    Since

    • Since 2014

    Platforms

    • Online
    Good alternative?
     
  4. Full Help icon
     1 like

    Full Help is a full-featured, self-hosted help desk solution. A help desk & knowledgebase software for your business that you pay for just once and installs on your own server. Supports email, live chat, contact form, and API conversation channels.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2019

    Platforms

    • Self-Hosted
    Good alternative?
     
  5. Orcadesk icon
     Like

    Orcadesk is help desk software designed to improve customer support in company. Automated processes, powerful reporting, simplicity and many more is the reason why it is a favorite choice by many companies when it comes to customer support.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2013

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Good alternative?
     
  6. SalesEssistant (SE) is an online platform that allows websites to collect facts about individual users in real-time. This information is often described as customer intent or visitor intent. It avoids the clunky popup model that other providers offer by adding a clean...

    Cost / License

    • Paid
    • Proprietary

    Since

    • Since 2014

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Good alternative?
     
  7. Agent.ai icon
     Like

    Agent.ai provides Artificial Intelligence software which enables mobile apps, brands and businesses to respond to customers faster, 24/7/365, while helping agents become more productive.

    Cost / License

    • Free
    • Proprietary

    Since

    • Since 2016

    Platforms

    • Mac
    • Windows
    • Android
    • iPhone
    • Chrome OS
    Good alternative?
     
  8. Heat Software combines the resources of FrontRange—the sole provider of Cloud Service Management and Unified Endpoint Management—and endpoint security leader Lumension, to redefine the Cloud Service Management (CSM) and Unified Endpoint Management (UEM) market.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2012

    Platforms

    • Online
    Good alternative?
     
  9. Feedback Button is a lightweight & unobtrusive feedback widget for collecting customer feedback directly from your website.

    Cost / License

    • Paid
    • Proprietary

    Since

    • Since 2022

    Platforms

    • Software as a Service (SaaS)
    Good alternative?
     
  10. KronoDesk icon
     Like

    Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2014

    Platforms

    • Online
    Good alternative?
     
  11.  2 likes

    If your business needs to log, track, manage, automate and escalate support issues, then please read on.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2012

    Platforms

    • Windows
    • Online
    Good alternative?
     
  12. CustomAnswers provides a highly customizable web based helpdesk and customer relationship management software to enhance customer experience. It includes a knowledge base, email management, issue tracking with robust workflow functionality.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2012

    Platforms

    • Online
    Good alternative?
     
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