Apps tagged with 'customer-experience-analytics'

All apps in Apps tagged with 'customer-experience-analytics' category. Use the filters below to narrow down your search. 
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  1. All seeing, Glassbox captures and magnifies the customer’s digital experience in its totality, transforming recorded information into priceless insight. Find out how we can help you to improve digital customer experience.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Glassbox Digital screenshot 1
    Glassbox Digital screenshot 1
    Glassbox Digital screenshot 2
    +2
    Glassbox Digital screenshot 3
    4 alternatives
  2. Q°emotion icon
     1 like

    Emotional analytics platform to detect customer experience insights / pain points / enchanting factors / churn alerts

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Chrome OS
    • Software as a Service (SaaS)
    Q°emotion screenshot 1
    Q°emotion screenshot 1
    Q°emotion screenshot 2
    +3
    Q°emotion screenshot 3
    21 alternatives
  3. O3 Outreach icon
     1 like

    O3 has created Outreach, which helps everyday businesses (especially those with many direct employee-to-customer interactions) to get a much better pulse on how their customers view the business by automatically sending out a super short, 2 question text message to customers...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    O3 Outreach screenshot 1
    O3 Outreach screenshot 1
    O3 Outreach screenshot 2
  4. Ocular considerably increases conversion and efficiency in companies by reducing the time and effort they need to put in sales and consultative advice on products and services, in addition to lowering the % of abandoned carts in e-commerce.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Ocular Solution screenshot 1
    Ocular Solution screenshot 1
    94 alternatives
  5. Millions of product reviews are written every day. Wonderflow is the simplest AI-based solution to analyze them and turn this extremely vast stream of customer feedback into winning decisions.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    Ranking analysis - reviews analysis
    Product comparison - tires
    NPS trend analysis
    +3
    Pros and Cons analysis
    12 alternatives
  6. TRACX icon
     Like

    TRACX is an all-in-one digital platform that simplifies feedback collection, so that you can start building understand customer experience and interactions, even in a contactless world.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    TRACX screenshot 1
    TRACX screenshot 1
    7 alternatives
  7. THRON icon
     Like

    THRON, the Intelligent DAM.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    Here's how THRON Dashboard is organized: (1) The folders area, where you can find your own inbox with all your content, and the public folders, where you can share content with your co-workers. (2) The content area, where you can see the list of content in the selected folder. (3) The Collaboration Center, where you will receive all the notifications and where you can create/participate to chats with your co-workers.
    The main menu to control and access all the functional areas: (1) Create new content or install the most popular extensions; (2) Switch between the content area and the Intelligence section; (3) Access any of the active applications and extensions;  (4) Retrieve content using keywords or tags with autocompletion; (5) Access additional Platform areas
    This is the Content Analytics screen, here you can extract views-related data by using available filters. Results can be viewed and deepened (through drill-down):
(1) Content visits based on the TOPIC / PERSONAS class tags associated with the contacts; (2) a pie chart to distinguish the visits according to the type of contact; (3) a pie chart that divides the visits according to the operating system used.
    +3
    Manage the entire content lifecycle.
  8. SetuServ icon
     Like

    SetuServ provides an unstructured text analytics solution that uses machine learning to mine customer reviews, social media commentary, survey responses and all other forms of customer feedback to extract high-quality and granular insights for product development, marketing...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
    SetuServ screenshot 1
    SetuServ screenshot 1
    SetuServ screenshot 2
    +2
    SetuServ screenshot 3
    10 alternatives
  9. Quantum Metric uncovers insights to why visitors struggle on your website and apps, unlocking actionable opportunities to impact engagement and recover lost revenue.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • iPhone
  10. Voxco is an omnichannel survey software can be used to create online, CATI, IVR and offline surveys easily. Use drag and drop survey builder, strong analytical suite, custom themes, 100+ question types and highly secure platform. Try a free demo now!.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Voxco Survey Software screenshot 1
    Voxco Survey Software screenshot 1
    Voxco Survey Software screenshot 2
    +3
    Voxco Survey Software screenshot 3
    25 alternatives
  11. Q°emotion is an emotional and semantic solution for analysing the opinions of your customers and employees. Our SaaS platform detects the emotions and sensations felt to provide insights and improve experience.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
  12. Advize icon
     Like

    Advize integrates Voice of the Customer data from across the customer journey to deliver actionable insights and automate personalized next best actions that drive revenue, reduce churn and improve customer satisfaction.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Advize screenshot 1
    5 alternatives
  13. LoopVOC icon
     Like

    Loop is voice of the customer software designed to revolutionize the way SaaS companies collect, analyze, and respond to feedback from their customers.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    LoopVOC screenshot 1
    3 alternatives
  14. Chattermill icon
     1 like

    Chattermill applies the latest breakthroughs in AI to customer feedback and allows companies unrivalled accuracy in turning free form feedback into clear actionable insight.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Pulse, you instant view of customer sentiment across the whole of customer journey.
    21 alternatives
  15. Q°emotion is a tool for emotional analysis of digital data and messages collected on your customers and collaborators. Process these data, measure satisfaction, predict crises, manage priorities, find new insights and build customer loyalty...

    Cost / License

    • Paid
    • Open Source

    Platforms

    • Online
    • Software as a Service (SaaS)
    Q°emotion's Saas platform homepage
    Q°emotion's website homepage
    2 alternatives