UserEcho is described as 'Gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to UserEcho for a variety of platforms, including Web-based, SaaS, iPhone, Android and Windows apps. The best UserEcho alternative is Freshdesk, which is free. Other great apps like UserEcho are Zendesk, UserVoice, UseResponse and LiveAgent.
Your users are telling you exactly what to build. The problem is it's everywhere, bug reports, feature requests, support emails, messages from your website; and it piles up faster than anyone can read it.
Romania
EU
HelpOnClick Live Chat software is a powerful online tool that helps to connect business owners with their clients. It is a reliable SaaS software that allows chatting with customers from any location and any device that has a browser and internet connection, or simply from your...
United Kingdom
GetSmily’s software allows companies to measure the emotional engagement of their stakeholders (customers, partners, visitors) right from their websites thanks to a widget collecting user feedback and web analytics.
BelgiumEU
AI-powered platform for efficiently creating, organizing, and managing knowledge bases, product documentation, user manuals, and SOPs, featuring customizable themes, real-time team collaboration, advanced version control, and multi-language support for global use.
India
A lightweight Windows tool for managing support tickets via email (IMAP/SMTP) with a local SQLite or SQL Server database.
Facing challenges in gathering user feedback? Introducing LoomFlows - The all-in-one user feedback solution, tailored for software companies!
United States
Feedovate is a customer feedback platform that helps product teams collect, organize, and act on user feedback. It offers feedback boards, transparent roadmaps, and changelogs to understand user needs, prioritize builds, and keep customers informed.
India
Fdback is a customer feedback platform for SaaS teams. Users submit feature requests and bug reports on a public feedback board (hosted on a subdomain or your own custom domain), vote and comment on ideas, and follow progress on a public roadmap.
RomaniaEU
Selvo is help center software for SaaS teams. It helps companies with 5 to 50 employees build customer-facing knowledge bases that look professional out of the box.
Transform customer feedback into actionable features using AI. Our intelligent customer feedback management platform automatically converts user requests into implementation-ready prompts for AI coding tools like Cursor, Bolt, and more.
