Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with customization, reporting and engagement functionality.


Ruby Relay is described as 'Pipes your website's live chat straight into Slack, with unlimited seats and flat monthly pricing, so your team replies from the tool they already have open' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Ruby Relay for a variety of platforms, including Web-based, Android, iPhone, iPad and SaaS apps. The best Ruby Relay alternative is Libredesk, which is both free and Open Source. Other great apps like Ruby Relay are FreeScout, Dolibarr, HubSpot and Brevo.
Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with customization, reporting and engagement functionality.


Open source live chat and AI chatbot platform featuring real-time multi-channel communication for web, Android, iOS, and WhatsApp, customizable widgets, automated chatbot-human handover, analytics, knowledge base integration, and GDPR compliance for complete customer support.




Live chat software capturing complete chat history—including unsent messages—and supporting group conversations, reply editing, agent typing insights, proactive triggers, intelligent chat routing, multi-device access, and encrypted chats across unlimited sites.




Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms – not days later.




AI-driven workspace combines instant messaging, email, SMS, and webchat into a single omni-channel inbox with workflow automation, analytics, marketing, team collaboration, and interactive transactional notifications for improved customer engagement and retention.




Comm100 Live Chat is a powerful and highly configurable customer support platform for websites and mobile apps, designed for speed, reliability, and security.




An online, multi-user, email, and SMS marketing software. We help you create, send, share, automate, and track email and SMS campaigns with ease. You can get started for free!.




Comprehensive platform for marketing, sales, and service automation aimed at small businesses and startups. Includes free CRM, Email Marketing, Marketing Automation, and Live Chat to automate tasks, organize contacts, track and manage sales, and resolve support issues efficiently.

Web CRM solution using the WhatsApp Business API to automate sales, marketing, and support workflows, featuring a shared inbox, no-code chatbot builder, campaign broadcasting, third-party integrations, analytics, and secure team access controls.




HighLevel is a platform that simplifies lead capture, nurturing, conversion, and scaling using various marketing and sales tools. Users can create websites, funnels, landing pages, courses, and memberships.




Business messaging platform offering live chat, email, phone calls, and social channels, with CRM for service management, visitor tracking, intelligent triggers, telephony, and automation. Tracks all communication, supports team workflows, and integrates with e-commerce websites.



