Free Request Tracker AlternativesHelp Desk Platforms & Issue Tracking Systems like Request Tracker

The best free alternative to Request Tracker is Redmine, which is also Open Source. If that doesn't suit you, our users have ranked more than 50 alternatives to Request Tracker and many of them is free so hopefully you can find a suitable replacement. Other interesting free alternatives to Request Tracker are JIRA, Trac, Mantis Bug Tracker and osTicket.

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Alternatives list

  1. Redmine icon
     396 likes

    Redmine is a flexible project management web application. Written using Ruby on Rails framework, it is cross-platform and cross-database.

    260 Redmine alternatives

    Cost / License

    • Free
    • Open Source

    Platforms

    • Online
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Ruby
    • Microsoft SQL Server
    • Cloudron
    • Ruby on Rails
    • PostgreSQL
     
  2. JIRA icon
     229 likes

    Centralized project management tool for planning and tracking tasks, aligning work with company goals, visualizing workflows, and optimizing performance via real-time data insights. Offers AI-driven task suggestions, integrates with essential tools, and provides a cohesive collaboration space under one roof.

    432 JIRA alternatives

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Software as a Service (SaaS)
     
  3. Trac icon
     146 likes

    Trac is an enhanced wiki and issue tracking system for software development projects. Trac uses a minimalistic approach to web-based software project management. Our mission is to help developers write great software while staying out of the way.

    154 Trac alternatives

    Cost / License

    • Free
    • Open Source

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • BSD
    • Self-Hosted
     
  4. Mantis Bug Tracker is a free and open source, web-based bug tracking system. It is written in the PHP scripting language and works with MySQL, MS SQL, and PostgreSQL databases and a webserver. MantisBT can be installed on Windows, Linux, Mac OS, OS/2, and others.

    98 Mantis Bug Tracker alternatives

    Cost / License

    • Free
    • Open Source

    Platforms

    • Mac
    • Windows
    • Linux
    • BSD
    • Self-Hosted
     
  5. osTicket icon
     70 likes

    Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

    111 osTicket alternatives

    Cost / License

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    • Cloudron
     
  6. Linear icon
     9 likes

    Enhance your software project's management by efficiently tracking sprints, tasks, and bugs. Linear is designed for optimal performance for developers, offering real-time synchronization and keyboard shortcuts, easy offline access, and light or dark mode UI options across multiple teams.

    95 Linear alternatives

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  7. Bugzilla icon
     38 likes

    Bugzilla is a web-based tool for planning, organizing and releasing software on your own schedule. It is used by many open source companies and projects, and has advanced features such as search, milestones, and products.

    Cost / License

    Application type

    Platforms

    • Online
    • Self-Hosted
     
  8. Jira Clone icon
     3 likes

    A simplified Jira clone built with React/Babel (Client), and Node/TypeScript (API). Auto formatted with Prettier, tested with Cypress.

    Cost / License

    • Free
    • Open Source (MIT)

    Alerts

    • Discontinued

    Platforms

    • Self-Hosted
     
  9. not8 icon
     3 likes

    not8 enables to write notes directly on the team website, and share them with colleagues. These notes will help to efficiently share feedback and reviews between colleagues, without the necessity of video explanations, long emails or screenshots.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Google Chrome
    • Software as a Service (SaaS)
     
  10. Zammad icon
     35 likes

    Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.

    42 Zammad alternatives

    Cost / License

    • Free
    • Open Source

    Application type

    Platforms

    • Linux
    • Self-Hosted
     
  11. A1 Project Manager is a free task and project management software that automatically keeps your team organized and monitors progress of all of your projects. Let A1 Project Manager organize what you do, so you can focus on why you do it.

    160 A1 Project Manager alternatives

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  12. ZenTao icon
     17 likes

    ZenTao is an open source project management tool, supporting Scrum. It integrates product management, project management, bug management and QA management, etc., covering all lifecycle of software development.

    241 ZenTao alternatives

    Cost / License

    • Freemium
    • Open Source

    Platforms

    • Windows
    • Linux
    • Online
    • Android
    • Self-Hosted
     
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