Rapidr is described as 'modern customer feedback management software that helps you capture & manage feedback in an organized way' and is an app in the Business & Commerce category. There are more than 100 alternatives to Rapidr for a variety of platforms, including Online / Web-based, SaaS, Android, iPhone and Windows. The best alternative is Freshdesk, which is free. Other great apps like Rapidr are Fider (Free, Open Source), ProProfs Help Desk (Paid), UseResponse (Paid) and Productboard (Paid).
Parlor.io is a Feedback Management System designed for SaaS teams who care about their users. Parlor organizes all feedback into a single system of record, quantifies the highest impact needs, and automatically closes the loop with your users.
Coudmattr is a place to centralize your company feedback and documentation with the ability to collect, manage and organize all your customer requests, roadmap, and documentation in one place to improve your business.
Gorgias is a helpdesk which enables to manage customer support from one screen. - See the customer profile from your back-office. Issue refunds, cancel orders, etc. - Connect all your support channels: email, live chat, facebook, etc.
For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.