

Knoon AI
Knoon turns your business into an AI-powered workspace with action-taking agents, a built-in knowledge base, chat widgets, and Google Workspace/Microsoft Office tools. Ideal for automating support, sales, and workflows.
Cost / License
- Freemium (Subscription)
- Proprietary
Application types
Platforms
- Online
Features
- Customer Segmentation
- Marketing Automation
- Dark Mode
- No Coding Required
- WYSIWYG Support
- Support for MarkDown
- Cloud Sync
- Spell Checking
- Auto Responder
- Two-factor Authentication
- AI Chatbot
- AI-Powered
- Chat Bot
- Knowledge base
Tags
Knoon AI News & Activities
Recent activities
- j84gvn4dnd added Knoon AI as alternative to Kayako, SmarterTrack, LiveChat and Supportbench
- j84gvn4dnd reviewed Knoon AI
I like Knoon because its agent is smart and is able to connect to my Google Sheet, Gmail and Drive.
- j84gvn4dnd added Knoon AI as alternative to UserEcho, HelpDesk by LiveChat and Zendesk
- j84gvn4dnd added Knoon AI as alternative to DeskXpand, Capacity, HelpDesk and i-net HelpDesk
- j84gvn4dnd added Knoon AI as alternative to Richpanel, SmarterTrack Help Desk 7, Groove and Fullview
- j84gvn4dnd added Knoon AI as alternative to HappyFox, Hipporello Service Desk, JitBit Helpdesk and ProProfs Knowledge Base
- j84gvn4dnd liked Knoon AI
Knoon AI information
What is Knoon AI?
Knoon turns your business into an AI-powered workspace with action-taking agents, a built-in knowledge base, chat widgets, and Google Workspace/Microsoft Office tools. Ideal for automating support, sales, and workflows.
Knowledge Base • Unified knowledge base for your organization (create, modify, publish articles) • Import existing websites, knowledge bases, or documents automatically • Support for multiple languages (localize with one click) • Rich content types: text, code blocks, images, file attachments • Searchable and maintained by AI + manual editors • Public access or internal-only visibility settings
AI Agents • Build AI agents to interact via chat and take actions • Multi-language support for agents • Agent routing: assign conversations to specific agents (sales, support, refunds) • Agents equipped with skills and tools you define • Custom system prompts and instructions per agent • Conversational interfaces with context awareness
Tools & Integrations • Google Sheets, Google Docs, Gmail, Google Calendar and more... • OpenAPI / REST endpoints: connect to your own backend systems • 3rd-party app tools: CRM, Shopify, payment systems • Bring your own authentication for enterprise integrations
Chat & Conversation • Embedded chat widget for websites and apps • Multiple chat boxes per knowledge base • Human agent takeover from AI agent when needed • Contact & conversation management dashboard • Chatboxes can be public or authenticated only • Email notifications, warnings, statuses for conversations
Organizations & Team Management • Invite users to organizations with roles and permissions (owner, admin, editor, agent) • Multiple organizations per account • Manage billing, subscriptions, usage tracking • Agents & users activity logs • Team collaboration: assign tasks, handover conversations









Comments and Reviews
I like Knoon because its agent is smart and is able to connect to my Google Sheet, Gmail and Drive.