i-net HelpDesk
Manage customer requests efficiently with intelligent ticket management. Automate ticket assignment and keep track of all open requests.
Cost / License
- Pay once or Subscription
- Proprietary
Application type
EUPlatforms
- Windows
- Mac
- Linux
- Self-Hosted
- Docker
Features
Properties
- Lightweight
- Privacy focused
- Distraction-free
Features
- Dark Mode
- No Coding Required
- Auto Responder
- WYSIWYG Support
- Ad-free
- Spell Checking
- No Tracking
- Extensible by Plugins/Extensions
- Task Scheduling
- Helpdesk Ticketing
- Asset Management
- AI-Powered
- REST API
- Knowledge Management
- API Integration
- Inventory Management
- AI Writing
- Knowledge base
- IMAP Support
Tags
- Digital Asset Management
- email-management
- task-planner
- Office & Productivity
- service-desk
- customer-service-software
- webapi
- Ticketing
- inventory
- Security & Privacy
i-net HelpDesk News & Activities
Recent activities
gweissbach added i-net HelpDesk as alternative to FreeScout, Kayako, Zendesk and Track-It! Help Desk Software- oliholz rated i-net HelpDesk
- oliholz liked i-net HelpDesk
gweissbach added i-net HelpDesk as alternative to JitBit Helpdesk- anormal81 liked i-net HelpDesk
- gweissbach rated i-net HelpDesk
- gweissbach liked i-net HelpDesk
- gweissbach added i-net HelpDesk
i-net HelpDesk information
Developed by
i-net software Licensing
Proprietary and Commercial product.Pricing
One time purchase ranging between $1850 and $53800, and / or subscription ranging between $130 and $2530 per month.Alternatives
9 alternatives listedSupported Languages
- English
- German
What is i-net HelpDesk?
Support organizations face the challenge of efficiently handling increasing volumes of inquiries while dealing with limited resources. While many help desk solutions involve complex configurations and lengthy implementation phases, i-net HelpDesk takes a pragmatic approach: the solution is designed to be flexibly adapted to different scenarios and business requirements - from simple IT support processes to complex workflow management systems.
i-net HelpDesk is fully functional immediately after installation, without on-site consulting or a lengthy project phase. Only an additional database connection is required. You can log in immediately and start processing tickets. The solution has been developed over decades in close cooperation with a large user community and offers ready-to-use functions without lengthy consulting. The free trial is accompanied by experienced consultants who will help you set up and offer a live demo.