Hiver AlternativesHelp Desk Platforms and other similar apps like Hiver

Hiver is described as 'Manage Shared Inboxes in Gmail with team collaboration features, including task delegation, email monitoring, and personalized customer responses' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to Hiver for a variety of platforms, including Web-based, Android, SaaS, iPhone and Windows apps. The best Hiver alternative is Freshdesk, which is free. Other great apps like Hiver are Gmelius, Sortd, Front and Help Scout.

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Alternatives list

  1. Freshdesk icon

    Freshdesk

     124 likes
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    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    68 Freshdesk alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Freshdesk screenshot 1
     

    • Freshdesk is the most popular Web-based, Windows, Android & Mac alternative to Hiver.

    • Freshdesk is the most popular free alternative to Hiver.

    • Freshdesk is Freemium and ProprietaryHiver is Paid and Proprietary
    • Freshdesk is CustomizableHiver is not according to our users
  2. Gmelius icon

    Gmelius

     38 likes
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    Gmelius transforms your inbox into your company’s workspace. It brings your team together in Gmail by turning it into a work hub for communication, collaboration, and workflow automation with real-time syncing across all devices - web & mobile.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Chrome OS
    • Google Chrome
    • Safari
    • Software as a Service (SaaS)
    • Opera
    • Brave
    • Firefox
    Gmelius screenshot 1
     

    • Gmelius is the most popular SaaS alternative to Hiver.

    • Gmelius is the most popular commercial alternative to Hiver.

    • Gmelius is Paid and ProprietaryHiver is also Paid and Proprietary
  4. Sortd icon

    Sortd

     11 likes
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    Sortd is a software that enhances email management and team collaboration within Gmail. It allows users to manage emails, tasks, and customer interactions directly in their inbox, converting them into visible workflows for the entire team.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Chrome OS
    • Gmail
    • Google Chrome
    • iPad
    • Android Tablet
    Sortd screenshot 1
     
  5. Ad
    Screenshot
    Freshdesk icon
    Freshdesk

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    https://www.freshworks.com
    Learn More
  6. Front icon

    Front

     25 likes
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    Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...

    119 Front alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Front screenshot 1
     
  7. Help Scout icon

    Help Scout

     29 likes
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    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Help Scout screenshot 1
     
  8. Missive icon

    Missive

     16 likes
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    Collaborative email and threaded group chat for productive teams. A single app for all your internal and external communication.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    The perfect shared inbox!
     
  10. Drag icon

    Drag

     7 likes
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    Drag is the World's first all-in-one workspace in Gmail. One single place to support customers, manage tasks and close deals, from the place teams love Gmail. Stop switching between tools and run your workflow from your inbox.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Google Chrome
    • Software as a Service (SaaS)
    • Gmail
    Shared inbox in Gmail | DragApp.com
     
  11. ProProfs Help Desk icon

    ProProfs Help Desk

     82 likes
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    ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    177 ProProfs Help Desk alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    ProProfs Help Desk screenshot 1
     
  13. DeskXpand icon

    DeskXpand

     1 like
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    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Helpdesk Management Software
     
  14. Vocus.io icon

    Vocus.io

     9 likes
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    Accurate email tracking, automated followups, prospecting, mail merge, meeting coordination, sendlater, snooze, undo, and snippets for Gmail.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Google Chrome
    • Gmail
    Know exactly who read your email, when, and from where.
     
  15. Mailbutler icon

    Mailbutler

     6 likes
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    Improves your inbox with productivity-boosting features such as an AI-powered assistant, email tracking, and smart email scheduling.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Chrome OS
    • Microsoft Office Outlook
    • Apple Mail
    • Outlook
    • Gmail
    Mailbutler screenshot 1
     
12 of 26 Hiver alternatives