HelpDocs is described as 'Create an authoritative knowledge base to guide your users when they're stuck, reduce support load for your team, and provide a better experience' and is an app in the business & commerce category. There are more than 25 alternatives to HelpDocs for a variety of platforms, including Web-based, SaaS, Android, Self-Hosted and iPhone apps. The best HelpDocs alternative is Confluence. It's not free, so if you're looking for a free alternative, you could try Notice or BetterDocs. Other great apps like HelpDocs are Zendesk, ProProfs Knowledge Base, Kipwise and Archbee.
Trusted by 8,000 businesses, Confluence is the leading collaboration software and enterprise wiki for intranets and knowledge management. Free 30-day trial.
Confluence is the most popular SaaS alternative to HelpDocs.
Confluence is the most popular commercial alternative to HelpDocs.
Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
Zendesk is the most popular Web-based, Android, iPhone, iPad & Android Tablet alternative to HelpDocs.
ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple...
Almost everyone thinks ProProfs Knowledge Base is a great HelpDocs alternative.
ProProfs Knowledge Base is the most popular Self-Hosted alternative to HelpDocs.
Kipwise is a smart knowledge management tool that integrates seamlessly with other tools you use every day, so you can save and retrieve team knowledge easily, wherever you need them.
Generate and manage technical documentation with AI-powered tools, real-time collaboration, GitHub content sync, custom domains, automated onboarding support, 30 customizable blocks, external integrations, JavaScript and React widgets, and secure distribution.
Archbee is the most popular Windows, Mac & Linux alternative to HelpDocs.
Provides integrated live chat and SMS services alongside a sophisticated support ticket system supporting email, SQL IMAP, cron jobs, and unlimited operators. Features mobile optimization, client dashboards, customization options like CMS, billing alternatives, and a responsive, user-centric interface.
Notice lets you create SEO-friendly blogs, FAQs, documentation, testimonials, privacy policies, and terms of use in an instant. All content is optimized for rich snippets and ranking on Google, meaning you don't have to worry about the technical stuff - only on writing the...
Notice is the most popular free alternative to HelpDocs.
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
HelpKit is the best way to create a self-service knowledge base with Notion. It's super fast, optimized for search engines and it also has a embeddable web widget that you can be installed on your website.
Efficiently manage your knowledge base with customizable layouts, ready-to-use templates, and an advanced search feature. Enhance user experience through an instant answer bot and track performance with analytics, reducing support tickets and promoting self-service.
Clevada is an All-In-One Cloud Software Suite with Website Builder, Community Forum, Help Desk, Knowledge Base, Internal Communication and more.
Knowledge base software that includes rich analytics, intelligent and instant searching, multiple languages and fully custom branding. Helpjuice is easy to implement and use.
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