Scopedesk is a role based, web-native, best of class Help Desk Software-as-a-Service (SaaS) application that takes full advantage of the web to deliver customer service software to a browser without dedicated IT resources.
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HelpSumo Alternatives
HelpSumo is described as 'Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to HelpSumo for a variety of platforms, including Web-based, Windows, Android, iPhone and Mac apps. The best HelpSumo alternative is Freshdesk, which is free. Other great apps like HelpSumo are osTicket, Zendesk, UserVoice and UseResponse.
Alternatives list
Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.
Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.
Cost / License
- Pay once
- Proprietary
Application type
Platforms
- Windows
- Online
- Self-Hosted
Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
Cost / License
- Freemium (Pay once or Subscription)
- Open Source
Application type
Platforms
- Online
- Self-Hosted
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Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Android
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Cost / License
- Freemium
- Proprietary
Application type
Alerts
- Discontinued
Platforms
- Online
LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
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140 SupportPal alternativesSupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Cost / License
- Freemium (Subscription)
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
United States
Germany
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Indonesia
United Kingdom