Scopedesk is a role based, web-native, best of class Help Desk Software-as-a-Service (SaaS) application that takes full advantage of the web to deliver customer service software to a browser without dedicated IT resources.
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HelpSumo Alternatives
Apps similar to HelpSumo include Deskhero. It's paid, but osTicket and UserReport are free. Other options are Freshdesk, UserVoice, Zendesk and UseResponse. You're spoiled for choice with Help Desk Platforms like HelpSumo: we list more than 50 alternatives for the web, Windows, Android, iPhone and Mac.
Alternatives list
Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
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Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.
Germany
EU
Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
United States
Cost / License
- Freemium
- Proprietary
Application type
Since
- Since 2016
Alerts
- Discontinued
SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...
United Kingdom
Cost / License
- Paid
- Proprietary
Since
- Since 2015
R
Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Cost / License
- Freemium
- Proprietary
Since
- Since 2021
Indonesia
