HelpSumo Alternatives

Apps similar to HelpSumo include Deskhero. It's paid, but osTicket and UserReport are free. Other options are Freshdesk, UserVoice, Zendesk and UseResponse. You're spoiled for choice with Help Desk Platforms like HelpSumo: we list more than 50 alternatives for the web, Windows, Android, iPhone and Mac.

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Alternatives
HelpSumo alternatives page was last updated

Alternatives list

  1. Logicalware icon
     6 likes

    Logicalware's help desk gives you all the tools to efficiently manage customer email and self-service support. It's web based, simple to use and integrates with existing phone support.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2012

    Platforms

    • Windows
    • Online
    Good alternative?
     
  2. iKode Helpdesk X is a customer support tool, FAQ and help desk system. It is also a simple, widely-used, lightweight open source free ticket system developed mainly in PHP. Can be used to provide support to an online community, by solving tickets, adding a comprehensive FAQ...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2012

    Platforms

    • Windows
    • Linux
    Good alternative?
     
  3. Rapidr icon
     Like

    Rapidr is a modern customer feedback management software that helps you capture & manage feedback in an organized way.

    Cost / License

    • Paid
    • Proprietary

    Since

    • Since 2021

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  4.  1 like

    HelpSpot is a unique Web Based Help Desk Software solution for organizations dealing with the challenges of email and web customer service.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2010

    Platforms

    • Windows
    • Linux
    • Online
    Good alternative?
     
  5. Helpninja icon
     1 like

    Simple & Affordable help desk - Get your whole team on support for free.

    Cost / License

    • Paid
    • Proprietary

    Since

    • Since 2019

    Platforms

    • Software as a Service (SaaS)
    • Android
    • iPhone
    • iPad
    Good alternative?
     
  6. Beingo icon
     1 like

    Conversational Apps to Serve, Sell & Support your Customers.

    Cost / License

    • Free
    • Proprietary

    Since

    • Since 2020

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Wordpress
    • JavaScript
    • Android SDK
    • Custom iOS
    Good alternative?
     
  7. Vision Helpdesk offers Help Desk, Satellite Desk and Service Desk, Trusted by 8000+ companies Vision Helpdesk offers solution for every size business.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2010

    Platforms

    • Windows
    • Mac
    • Linux
    • Online
    • Self-Hosted
    • Android
    • Windows Phone
    • Windows Mobile
    Good alternative?
     
  8. Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2018

    Platforms

    • Online
    • Self-Hosted
    Good alternative?
     
  9. eStreamDesk icon
     1 like

    Ticketed support and e-mail management

    If you are looking for an easy to use yet extremely powerful service to help you manage desktop and mobile customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Since

    • Since 2014

    Platforms

    • Online
    Good alternative?
     
  10. Verax Service Desk automates and streamlines incident management, ensuring timely resolution and SLA compliance.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2013

    Platforms

    • Windows
    • Linux
    Good alternative?
     
  11. BusyBench icon
     1 like

    Computer repair shop software. Ticketing, invoicing, inventory, CRM, SLA, calendar and marketing features all included. Great for small repair shops or huge organizations.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Since

    • Since 2015

    Platforms

    • Windows
    • Mac
    • Linux
    • Chrome OS
    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • Windows Phone
    • Windows Mobile
    Good alternative?
     
  12. Usedesk icon
     Like

    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Since

    • Since 2021

    Platforms

    • Windows
    • Mac
    • Chrome OS
    • Online
    • Android
    • iPhone
    Good alternative?
     
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