One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Online
- Android
- iPhone
- Software as a Service (SaaS)
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Helpdesk Pilot Alternatives
Sites and apps similar to Helpdesk Pilot include Deskhero. It's paid, but osTicket is free. Other options are Freshdesk, Zendesk, UserVoice and REI3 Tickets. There's no shortage of Help Desk Platforms like Helpdesk Pilot , with more than 100 alternatives for Windows, Android, iPhone, Linux and iPad.
Alternatives list
- 183 Trengo alternatives
61 LanDesk Service Management alternativesLANDesk Service Desk helps IT organizations move from a reactive state to one that is more controlled, proactive and service-oriented. In turn, organizations experience fewer service interruptions, accelerated service restoration, and a reduction in costly downtime or other...
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
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123 Enchant.com alternativesSimple customer support for growing teams. It's like gmail on steroids!
Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.
To your customers, it's just email. They will never see a ticket number and will never have to.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
United States
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216 DeskXpand alternativesDeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
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Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
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151 Inforobo alternativesInforobo is an automated assistant chatbot platform and artificially intelligent response system which provides all in one solution for sales, customer service, live chat, website assistance, and knowledge-base.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
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95 Helprace alternativesHelprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community. Fully integrated together and easy to use. Only pay for what you really need.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- United States
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61 TOPdesk ITSM alternativesTOPdesk can help you improve your services. We offer a state-of-the-art solution that supports your IT Service Management
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- Self-Hosted
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100 TeamSupport.com alternativesOur online help desk is so much more than “just another ticketing system.”
Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- United States
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171 AzureDesk alternativesHelpdesk software that can be used by companies to provide smooth delivery of customer support with 5$ per agent per month.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Chrome OS
- Self-Hosted
- United States
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62 Cherwell alternativesSoftware is flexible, easy-to-use IT Service Management software. Our fully integrated ITSM solution for internal IT and external customer support provides out-of-the-box, PinkVERIFY™ ITIL-based processes and is available SaaS or on-premises.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
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MSM - Marval's Integrated IT Service Management (ITSM), service desk and helpdesk software provides the ultimate combination of ITSM process automation, functionality and flexibility, delivering a comprehensive ITIL® and ISO/IEC 20000 compatible solution...
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Windows
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India
United Kingdom