If your business needs to log, track, manage, automate and escalate support issues, then please read on.
HappyFox Alternatives
HappyFox is described as 'Web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to HappyFox for a variety of platforms, including Web-based, Windows, Android, iPhone and SaaS apps. The best HappyFox alternative is Freshdesk, which is free. Other great apps like HappyFox are osTicket, Zendesk, UserVoice and LiveAgent.
Alternatives list
- 106 SmarterTrack Help Desk 7 alternatives
SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...

Cayzu is a cloud-based help desk software solution designed to manage customer service for small and medium sized businesses. Cayzu features include ticket management, Facebook & Twitter integration, mobile apps, real-time reporting, and instant notifications; manage...
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Windows
- Android
- iPhone
- Android Tablet
- Windows Phone
- iPad

SalesEssistant (SE) is an online platform that allows websites to collect facts about individual users in real-time. This information is often described as customer intent or visitor intent. It avoids the clunky popup model that other providers offer by adding a clean...
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Windows
- Linux
- Online
Our Active Research Platform and expertise turns insight into action. Engage with your customers through our sophisticated intercept technologies for mobile, desktop and tablet. Do the feedback research you want with surveys and Comments Cards.
Cost / License
- Freemium
- Proprietary
Platforms
- Online


HelpSumo Help Desk Software is a powerful, affordable web help desk . Enhance customer support by our help desk software via ticket support, live chat, email-ticket and self-service knowledge base.


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Scopedesk is a role based, web-native, best of class Help Desk Software-as-a-Service (SaaS) application that takes full advantage of the web to deliver customer service software to a browser without dedicated IT resources.


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Timely and efficient customer support is criticial to building and maintaining strong customer relationships and satisfaction.



BizMagnets helps mid-market businesses manage support, service, and field ops over WhatsApp with structured ticketing and automated workflows.
Cost / License
- Subscription
- Proprietary
Platforms
- Online
- iPhone
- Android

Bileto is a ticketing tool. It is designed to help you to manage your support as efficiently as possible. It allows you to:
Cost / License
- Free
- Open Source
Platforms
- Self-Hosted
- Docker

Desk365 is an AI-powered ticketing system for teams of all sizes. The Desk365 platform empowers agents to enhance productivity, automate workflows, and deliver exceptional customer experiences.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Online
- Microsoft Teams
- Software as a Service (SaaS)


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