FreeScout Alternatives

FreeScout is described as 'Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to FreeScout for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best FreeScout alternative is Libredesk, which is both free and Open Source. Other great apps like FreeScout are HubSpot, Freshdesk, Zendesk and osTicket.

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Alternatives list

  1. DeskXpand icon
     1 like
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    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  2. Copy a direct link to this comment to your clipboard

    An online, multi-user, email, and SMS marketing software. We help you create, send, share, automate, and track email and SMS campaigns with ease. You can get started for free!.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Facebook
     
  3. Max HelpDesk icon
     1 like
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    Live Support Chat, Support Tickets, Email to Tickets, Attachments in Chat, Tickets and Emails are pulled in nicely and secure, a complete content management system with file and image manager, multi language ready throughout, FAQ articles, Blog system with comments, custom...

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
  4. Copy a direct link to this comment to your clipboard

    Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.

    Cost / License

    • Freemium (Pay once or Subscription)
    • Open Source

    Application type

    Platforms

    • Online
    • Self-Hosted
     
  5. Saufter.io icon
     4 likes
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    Saufter is a Customer engagement platform that automatically studies your user behavior and their journey stages to make campaign related recommendations. You receive fully drafted marketing emails in your inbox and you simply have to approve for the campaign to go live.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
     
  6. Worktual icon
     2 likes
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    Worktual is an AI-powered chatbot platform that helps businesses automate customer support, generate leads, and engage users across web, WhatsApp, and social channels—all without coding.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
     
  7. SiteSpeakAI icon
     2 likes
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    SiteSpeakAI helps you to automate your customer support using AI by creating a custom trained and embeddable GPT support chatbot that can answer questions about your products and services in real-time and reduce your support tickets.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
     
  8. Helpninja icon
     1 like
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    Simple & Affordable help desk - Get your whole team on support for free.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Android
    • iPhone
    • iPad
    • Software as a Service (SaaS)
     
  9. Mailjet icon
     11 likes
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    Mailjet is an email service provider that works with brands like Microsoft, Etsy, Product Hunt, Toast to help create, send, and optimize marketing and transactional emails. Founded in France in 2010, serves more than 150,000 customers worldwide in 156 countries, sending over 1...

    261 Mailjet alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  10. Copy a direct link to this comment to your clipboard

    Web based live chat software. Deliver more personal experience to your visitors and customers in real time.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Online
     
  11. Engati icon
     2 likes
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    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Platforms

    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets
     
  12. Mibew icon
     26 likes
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    Mibew Messenger (also known as Open Web Messenger) is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your website.

    Cost / License

    • Free
    • Open Source

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Self-Hosted
     
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