Five9 AlternativesCRM Systems and other similar apps like Five9

Five9 is described as 'The leading provider of cloud contact center solutions for customer service, sales, account management, telemarketing, and collections' and is a CRM system in the office & productivity category. There are more than 50 alternatives to Five9 for a variety of platforms, including Web-based, SaaS, Windows, iPhone and Android apps. The best Five9 alternative is Mautic, which is both free and Open Source. Other great apps like Five9 are Pipedrive, Zoho CRM, Salesforce and insightly.

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Alternatives list

  1. Mautic icon

    Mautic

     37 likes
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    Mautic is marketing automation software (email, social, & more). Install on your own website or create a free hosted account. The simple 3-step setup process takes less than 5 minutes and you'll be ready to reclaim control of your marketing.

    173 Mautic alternatives

    Cost / License

    • Freemium (Pay once)
    • Open Source

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Cloudron
    Mautic screenshot 1
     

    • Mautic is the most popular Web-based & Self-Hosted alternative to Five9.

    • Mautic is the most popular Open Source & free alternative to Five9.

    • Mautic is Freemium and Open SourceFive9 is Paid and Proprietary
  2. Pipedrive icon

    Pipedrive

     43 likes
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    Sales management tool for small teams featuring lead organization, workflow automation, customizable pipelines, real-time analytics, advanced reporting, AI-powered deal insights, email tools, sales metrics, and integration with third-party platforms for optimized processes.

    44 Pipedrive alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Pipeline view
     

    • Pipedrive is the most popular Windows, Android, Mac, iPhone, Linux, iPad & Android Tablet alternative to Five9.

    • Pipedrive is the most popular commercial alternative to Five9.

    • Pipedrive is Paid and ProprietaryFive9 is also Paid and Proprietary
  4. Zoho CRM icon

    Zoho CRM

     33 likes
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    On-demand CRM software that enables efficient management of sales, marketing, customer support, and orders. Features include advanced workflows for scaling, real-time customer engagement, nuanced forecasting, deep BI capabilities, AI for email rewriting, and seamless integration.

    287 Zoho CRM alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Zoho CRM screenshot 1
     

    • Zoho CRM is the most popular SaaS alternative to Five9.

    • Zoho CRM is Freemium and ProprietaryFive9 is Paid and Proprietary
  5. Ad
    Screenshot
    Pipedrive icon
    Pipedrive

    Sales management tool for small teams featuring lead organization, workflow automation, customizable pipelines, real-time analytics, advanced reporting, AI-powered deal insights, email tools, sales metrics, and integration with t...

    https://www.pipedrive.com
    Learn More
  6. Salesforce icon

    Salesforce

     36 likes
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    Comprehensive web-based CRM offering solutions for sales, marketing, service, and call centers, with mobile app, AI insights, customizable tools, and AppExchange for industry needs.

    330 Salesforce alternatives

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Salesforce screenshot 1
     
  7. insightly icon

    insightly

     22 likes
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    Insightly is a web-based application that serves as a project management tool and a Customer Relationship Management (CRM) system. It integrates with Google Apps through a Gmail gadget and supports Google Docs.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    insightly screenshot 1
    insightly screenshot 2
    insightly screenshot 3
     
  8. OnAir icon

    OnAir

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    OnAir enables zero-friction customer interactions with seamless, app-free audio and video calls. Set your status, create custom links, integrate with CRM, and manage calls with queues, enhancing engagement and trust.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    OnAir screenshot 1
    OnAir screenshot 2
    OnAir screenshot 3
     
  10. Microsoft Dynamics 365 icon

    Microsoft Dynamics 365

     12 likes
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    Microsoft Dynamics is a line of ERP (enterprise resource planning) and CRM (customer relationship management) applications developed by the Microsoft Business Solutions group within Microsoft. Microsoft Dynamics applications are delivered through a network of reselling partners...

    167 Microsoft Dynamics 365 alternatives

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Windows
    Microsoft Dynamics 365 screenshot 1
     
  11. Oracle NetSuite icon

    Oracle NetSuite

     4 likes
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    Oracle NetSuite is a cloud-based Enterprise Resource Planning (ERP) solution, offering features like financials, Customer Relationship Management (CRM), and ecommerce. It serves over 37,000 clients and is known for its extensive range of ERP software modules such as accounting...

    186 Oracle NetSuite alternatives

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Online
    Oracle NetSuite screenshot 1
     
  12. Bland.ai icon

    Bland.ai

     1 like
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    Bland is a platform for AI phone calling. Using our API, you can easily send or receive phone calls with a programmable voice agent.

    21 Bland.ai alternatives

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    Bland.ai screenshot 1
     
  13. CloudTalk.io icon

    CloudTalk.io

     7 likes
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    Cloud-based call center software offering over 50 advanced features for customer experience, rapid setup, centralized management, CRM and helpdesk integrations, compatibility with any device, real-time customer info, performance metrics, and no hardware required.

    111 CloudTalk.io alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
    • Software as a Service (SaaS)
    CloudTalk Call History & Historical Reporting - View your team's call performance and all your historical call's data, and export reports for further analysis.
     
  14. Nectar Desk icon

    Nectar Desk

     2 likes
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    Nectar Desk is a provider of call center software solutions for a wide variety of industries. It has a complete suite of call center software features such as call recording, IVRs and call transfers.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    Nectar Desk screenshot 1
     
  15. Amazon Connect icon

    Amazon Connect

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    With Amazon Connect, you can set up a contact center in minutes that can scale to support millions of customers.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    • Amazon Web Services
    Amazon Connect screenshot 1
     
12 of 65 Five9 alternatives