Document360 AlternativesHelp Desk Platforms & Team Collaboration Tools like Document360

Document360 is described as 'AI-powered platform for creating knowledge bases and documentation, with customizable themes, real-time team collaboration, version control, and multi-language support for internal and external use' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Document360, not only websites but also apps for a variety of platforms, including SaaS, iPhone, Android and Windows apps. The best Document360 alternative is ProProfs Knowledge Base. It's not free, so if you're looking for a free alternative, you could try Slite or Sonat. Other great sites and apps similar to Document360 are Confluence, DocsHound, Zendesk and Knowlee AI.

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Alternatives list

  1. ProProfs Knowledge Base icon

    ProProfs Knowledge Base

     31 likes
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    ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple...

    50 ProProfs Knowledge Base alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    ProProfs Knowledge Base screenshot 1
     
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    25
    Comments about ProProfs Knowledge Base as an Alternative to Document360
    Top Positive Comment
    Nimit Kumar
    9

    ProProfs Knowledgebase can be used by any type of business to reduce the support cost.

    Guest
    Positive
    7

    ProProfs team has one of the best support team out there. They helped us with our custom requirements.

    Review by a new / low-activity user.
    Guest
    Positive
    2

    Easy setup process and beautiful user Interface. We are using ProProfs knowledge base for FAQ and company knowledge base creation with no complaints. They have awesome support team too.

    Review by a new / low-activity user.
    Show more comments
    3 of 5 comments
    Document360 Icon
    ProProfs Knowledge Base icon

    • Almost everyone thinks ProProfs Knowledge Base is a great Document360 alternative.

    • ProProfs Knowledge Base is the most popular Web-based, SaaS & Self-Hosted alternative to Document360.

    • ProProfs Knowledge Base is the most popular commercial alternative to Document360.

    • ProProfs Knowledge Base is Paid and ProprietaryDocument360 is also Paid and Proprietary
  2. Slite icon

    Slite

     109 likes
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    Designed for remote teams, it streamlines workflows by unifying documentation, discussion, and task execution. Features include a powerful editor, video explainers, sketch tools, integrations with Slack, Google Drive, project management tools, and advanced search capabilities.

    90 Slite alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Slite screenshot 1
     

    • Slite is the most popular Windows, Android, Mac, iPhone, iPad & Android Tablet alternative to Document360.

    • Slite is the most popular free alternative to Document360.

    • Slite is Freemium and ProprietaryDocument360 is Paid and Proprietary
  5. Ad
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    Slite icon
    Slite

    Designed for remote teams, it streamlines workflows by unifying documentation, discussion, and task execution. Features include a powerful editor, video explainers, sketch tools, integrations with Slack, Google Drive, project man...

    https://slite.com
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  6. DocsHound icon

    DocsHound

     7 likes
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    Knowledge base software, reimagined with AI. Create, publish and maintain sophisticated documentation that delivers a brand impression.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Microsoft Edge
    • Google Chrome
    • Safari
    • Software as a Service (SaaS)
    • Firefox
    Documentation editor
     
  7. Zendesk icon

    Zendesk

     67 likes
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    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    259 Zendesk alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zendesk screenshot 1
    Zendesk screenshot 2
    Zendesk screenshot 3
     
  8. Sonat icon

    Sonat

     92 likes
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    Modern documentation tool to create and manage online user manuals, user guides, knowledge bases, instructions, and tutorials.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  10. Knowlee AI icon

    Knowlee AI

     6 likes
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    Knowlee, your AI-driven assistant, delivers tailored insights and automates content creation from diverse sources. It provides financial insights, market trends, and content automation.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Online
    Knowlee AI screenshot 1
     
  11. Docsie icon

    Docsie

     31 likes
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    Docsie is a multilingual documentation solution that reduces documentation time by 60% through features like collaborative editing, real-time updates, a searchable repository, interactive checklists, and AI-powered chatbots. It also enables automation, version control, media upload, and supports diverse languages.

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Application types

    Platforms

    • Online
    Docsie screenshot 1
     
  12. Produkt.so icon

    Produkt.so

     1 like
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    Produkt.so is a sleek, Notion-inspired help center platform built for tech startups and small teams. It offers a fast, block-based editor to write articles, organizes content into collections, and supports attachments up to 50 MB.

    100 Produkt.so alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application types

    Platforms

    • Online
    Produkt.so screenshot 1
     
  13. Notaku icon

    Notaku

     5 likes
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    Turn you Notion into documentation, knowledge base and blog websites.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    Notaku screenshot 1
     
  14. Help Scout icon

    Help Scout

     29 likes
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    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.

    Cost / License

    • Subscription
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Help Scout screenshot 1
     
  15. Kipwise icon

    Kipwise

     18 likes
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    Kipwise is a smart knowledge management tool that integrates seamlessly with other tools you use every day, so you can save and retrieve team knowledge easily, wherever you need them.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Google Chrome
    • Google Drive
    • Slack
    Turn important Slack messages into wiki docs easily using Slack Action. Handy search command to search for Kipwise Pages, and information from other integrated sources directly in Slack. Got questions with existing answers already? Provide a quick answer to your teammates with just a few clicks.
     
12 of 56 Document360 alternatives