Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
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DiamanteDesk Alternatives
DiamanteDesk is described as 'Independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to DiamanteDesk for a variety of platforms, including Web-based, Windows, Android, iPhone and Self-Hosted apps. The best DiamanteDesk alternative is Spiceworks, which is free. Other great apps like DiamanteDesk are Freshdesk, osTicket, Zendesk and UserVoice.
Alternatives list
150 Helpy.io alternatives
115 Enchant.com alternativesSimple customer support for growing teams. It's like gmail on steroids!
Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.
To your customers, it's just email. They will never see a ticket number and will never have to.
150 Astuto alternativesAstuto is a free, open source, self-hosted customer feedback tool. It helps you collect, manage and prioritize feedback from your users. You can self-host your own instance or rely on a paid cloud subscription.
Cost / License
- Free
- Open Source (AGPL-3.0)
Application type
Alerts
- Discontinued
Platforms
- Self-Hosted
- Docker
Our online help desk is so much more than “just another ticketing system.”
Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.
Cost / License
- Paid
- Proprietary
Platforms
- Mac
- Online
- Android
- iPhone
- Software as a Service (SaaS)
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
Cost / License
- Freemium
- Proprietary
Platforms
- Android
- iPhone
- Zapier
- Google Calendar
- Software as a Service (SaaS)
- Salesforce.com
- Google Drive - Sheets
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Support is an integral part of any business and good support helps you to build a solid relationship between you and your clients. Maian Support helps you to build this confidence by providing an easy to use support system completely free of charge.
80 Faveo HELPDESK alternativesHeadquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.
Cost / License
- Paid
- Open Source
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- MySQL Community Edition
- Self-Hosted
- NGINX
- Apache HTTP Server
- PHP
- Microsoft IIS
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HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Windows Mobile
- Android
- iPhone
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79 Brisk Support - Help Desk Software alternativesBrisk support gives you the tools you need to seamlessly resolve customer inquiries. Our complete help desk ticketing system is the ultimate solution for increasing productivity and making happier customers.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
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