DeskXpand Alternatives

Alternatives list

1. 

   

   Auralis AI

    Like

   Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • CRM

   Platforms

   • Online
   • Software as a Service (SaaS)

   

   Good alternative?Is Auralis AI a good alternative to DeskXpand?

    
2. 

   

   Directly

    Like

   Launch and train virtual agents that double your automation rate with AI expertise.

   Cost / License

   • Paid
   • Proprietary

   Application typeApplication types

   • Help Desk
   • Customer Feedback Manager

   Origin

   • United States

   Platforms

   • Online

   

   Good alternative?Is Directly a good alternative to DeskXpand?

    
4. 

   

   SmarterTrack Help Desk 7

    Like

   SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Origin

   • United States

   Platforms

   • Windows

   • United States

   

   More about SmarterTrack Help Desk 7  

   

   Good alternative?Is this a good alternative to DeskXpand?

    
5. Ad

   

   

   LiveChat

   SaaS live chat and help desk solution automates ecommerce visitor conversion, streamlines support with AI chatbots and agent tools, unifies customer interactions, monitors campaigns, provides analytics, integrates with 200+ apps,...

   https://www.livechat.com

   Learn More
6. 

   

   Mevrik

    Like

   Mevrik, a cutting-edge and state-of-the-art AI-powered All-in-one Platform, has been meticulously crafted and engineered with the overarching goal of seamlessly helping you Connect, Engage, and Delight Customers across an extensive array of digital and social channels, thereby...

   Cost / License

   • Paid
   • Proprietary

   Application type

   • CRM

   Platforms

   • Online

   

   More about Mevrik  

   

   Good alternative?Is Mevrik a good alternative to DeskXpand?

    
7. 

   

   Halo Service Desk

    Like

   Halo Service Desk is a single, all-inclusive service desk software solution, designed to streamline processes related to workflow management, operations automation, customer & employee engagement, and more.

   Cost / License

   • Paid
   • Proprietary

   Origin

   • United Kingdom

   Platforms

   • Online
   • Software as a Service (SaaS)

   • United Kingdom

   

   More about Halo Service Desk  

   

   Good alternative?Is Halo Service Desk a good alternative to DeskXpand?

    
9. 

   

   HaloITSM

    Like

   HaloITSM is an IT service management solution that helps businesses streamline the incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and...

   Cost / License

   • Paid
   • Proprietary

   Application typeApplication types

   • Help Desk
   • IT Service Management

   Origin

   • United Kingdom

   Platforms

   • Online
   • Software as a Service (SaaS)

   • United Kingdom

   

   

   

   +1

   

   More about HaloITSM  

   

   Good alternative?Is HaloITSM a good alternative to DeskXpand?

    
10. 

    

    Sygma

     2 likes

    Cloud solution for IT work: organize, manage, speed up and measure you work. Help Desk, web Ticket System and CRM. Manage asset, items, expire, license, hardware. Agent monitoring.Integration with Teamviewer, Vmware, Kayako, 1Backup, Stellar.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    • Help Desk

    Platforms

    • Mac
    • Windows
    • Linux
    • Online

    

    

    

    +7

    

    More about Sygma  

    

    Good alternative?Is Sygma a good alternative to DeskXpand?

     
11. 

    

    Agent.ai

     Like

    Agent.ai provides Artificial Intelligence software which enables mobile apps, brands and businesses to respond to customers faster, 24/7/365, while helping agents become more productive.

    Cost / License

    • Free
    • Proprietary

    Origin

    • United States

    Platforms

    • Mac
    • Windows
    • Android
    • iPhone
    • Chrome OS

    • United States

    

    More about Agent.ai  

    

    Good alternative?Is Agent.ai a good alternative to DeskXpand?

     
12. 

    

    Bornevia

     Like

    Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.

    Cost / License

    • Paid
    • Proprietary

    Application typeApplication types

    • Help Desk
    • Customer Feedback Manager

    Origin

    • Indonesia

    Platforms

    • Online
    • Android

    • Indonesia

    

    

    

    +3

    

    More about Bornevia  

    

    Good alternative?Is Bornevia a good alternative to DeskXpand?

     
13. 

    

    FermiAI

     Like

    Fermi AI is a customer chat as a service which does not burn a hole in your pocket. Fermi AI is designed for business teams of all sizes.

    Cost / License

    • Paid
    • Proprietary

    Application typeApplication types

    • Help Desk
    • Customer Feedback Manager

    Origin

    • United States

    Platforms

    • Online

    • United States

    

    

    

    More about FermiAI  

    

    Good alternative?Is FermiAI a good alternative to DeskXpand?

     
14. 

    

    Max HelpDesk

     1 like

    Live Support Chat, Support Tickets, Email to Tickets, Attachments in Chat, Tickets and Emails are pulled in nicely and secure, a complete content management system with file and image manager, multi language ready throughout, FAQ articles, Blog system with comments, custom...

    Cost / License

    • Free
    • Proprietary

    Application type

    • Help Desk

    Platforms

    • Software as a Service (SaaS)

    

    More about Max HelpDesk  

    

    Good alternative?Is Max HelpDesk a good alternative to DeskXpand?

     
15. 

    

    Helloumi

     1 like

    Helloumi is a Conversational Commerce platform that gathers main instant messaging channels to allow business be where their customers are.

    Cost / License

    • Paid
    • Proprietary

    Origin

    • South Korea

    Platforms

    • Online

    • South Korea

    

    

    

    +1

    

    More about Helloumi  

    

    Good alternative?Is Helloumi a good alternative to DeskXpand?